Fu Kaiyan, Tam Lee Sarah
SE Health, Markham, Ontario, Canada.
Healthc Manage Forum. 2025 May;38(3):211-215. doi: 10.1177/08404704241271235. Epub 2024 Sep 4.
Necessitated by the healthcare crisis and exacerbated by the pandemic, and building on model of care experimentation over the last decade, SE Health executed on an organizational change to bring the innovative model to life. This model is titled H.O.P.E. MODEL™ of Care-Home, Opportunity, People, Empowerment. The innovation in model of care design and implementation is guided by the Integrated-Promoting Action on Research Implementation in Health Services (i-PARiHS) Framework. Our journey highlights the art of leadership and science of implementation for sustainable impact on care excellence and health system transformation. This implementation experience has also generated the following insights: reinforce the foundation, operationalizing practice, what gets measured gets done, technology enabling practice, and all roads lead to H.O.P.E.
受医疗保健危机的推动以及疫情的加剧影响,并基于过去十年的护理模式试验,SE健康公司实施了组织变革,以使这种创新模式成为现实。这种模式被称为护理的H.O.P.E.模型™——家庭、机会、人员、赋权。护理模式设计和实施方面的创新以卫生服务研究实施综合促进行动(i-PARiHS)框架为指导。我们的历程突出了领导力的艺术和实施的科学,以对卓越护理和卫生系统转型产生可持续影响。这种实施经验还产生了以下见解:强化基础、将实践付诸实施、衡量什么就能完成什么、技术赋能实践,以及条条大路通H.O.P.E.