Jones Graduate School of Business, Rice University, 6100 Main Street, Houston, TX, 77005, USA.
Curr Opin Psychol. 2024 Oct;59:101877. doi: 10.1016/j.copsyc.2024.101877. Epub 2024 Sep 5.
Team diversity holds promises and challenges for team performance. The promise of diversity lies in synergy generated from exchange and integration of diverse perspectives; the challenge lies in social categorization processes that give rise to biases favoring similar others over dissimilar others that disrupt team collaboration. I discuss theory capturing these paths to synergetic and disruptive effects and their contingencies as well as the evidence in research in team diversity and performance. I conclude that the evidence is consistent with the theory, but increasingly suffers from proliferation of moderators and mediators without integrative efforts to consolidate accumulating insights. I also identify theoretical parallels between the study of diversity and demographic dissimilarity as opportunity to develop integrative theory.
团队多样性对团队绩效既有承诺也有挑战。多样性的承诺在于从不同视角的交流和整合中产生的协同作用；挑战在于社会分类过程，这种过程会产生偏见，使相似的人比不相似的人更受青睐，从而破坏团队合作。我讨论了这些产生协同和破坏效应的途径以及它们的偶然性的理论，以及团队多样性和绩效研究中的证据。我得出的结论是，证据与理论一致，但越来越受到大量调节变量和中介变量的困扰，而没有综合努力来整合不断积累的见解。我还在多样性研究和人口统计学差异之间的理论平行性方面发现了机会，以发展综合理论。
