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检查澳大利亚偏远地区护士的工作场所安全:一项横断面描述性研究。

Examining workplace safety for remote area nurses in Australia: a cross-sectional descriptive study.

机构信息

Murtupuni Centre for Rural and Remote Health, James Cook University, Mount Isa, Qld 4825, Australia.

Present address: Alfred Deakin Institute for Citizenship and Globalisation, Deakin University, Geelong, Vic., 3216, Australia.

出版信息

Rural Remote Health. 2024 Aug;24(3):8465. doi: 10.22605/RRH8465. Epub 2024 Aug 27.

Abstract

INTRODUCTION

Australia's remote health sector has chronic understaffing issues and serves an isolated, culturally diverse population with a high burden of disease. Workplace health and safety (WHS) impacts the wellbeing and sustainability of the remote health workforce. Additionally, poor WHS contributes to burnout, high turnover of staff and reduced quality of care. The issue of poor WHS in Australian very remote primary health clinics was highlighted by the murder of remote area nurse (RAN) Gayle Woodford in 2016. Following her death, a national call for change led by peak bodies and Gayle's family resulted in the development of many WHS recommendations and strategies for the remote health sector. However, it is unclear whether they have been implemented. The aim of this study is to identify which WHS recommendations have been implemented, from the perspective of RANs.

METHODS

A cross-sectional online survey of 173 RANs was conducted during December 2020 and January 2021. The survey was open to all RANs who had worked in a very remote (MM 7 of the Modified Monash (MM) Model) primary health clinic in Australia more recently than January 2019. A convenience sampling approach was used. The survey tool was developed by the project team using a combination of validated tools and remote-specific workplace safety recommendations. Broad recommendations, such as having a safe clinic building, safe staff accommodation, local orientation, and 'never alone' policy, were broken down into specific safety criteria. These criteria were used to generate workplace safety scores to quantify how well each recommendation had been met, and clustered into the following domains: preparation of staff, safe work environment and safe work practices. Descriptive statistics were used and the safety scores between different states and territories were also compared.

RESULTS

Overall, the average national workplace safety score was 53% (standard deviation (SD) 19.8%) of recommendations met in participants' most recent workplace, with median 38.5% (interquartile range (IQR) 15.4-61.5%) of staff preparation recommendations, median 59.4% (IQR 43.8-78.1%) of safe work environment recommendations, and median 50.0% (IQR 30.0-66.7%) of safe work practices recommendations met. Within domains, some recommendations had greater uptake than others, and the safety scores of different states/territories also varied. Significant variation was found between the Northern Territory (57.5%, SD 18.7%) and Queensland (41.7%, SD 16.7%) (p<0.01), and between South Australia (74.5%, IQR 35.9%) and Queensland (p<0.05). Last, many RANs were still expected to attend after-hours call-outs on their own, with only 64.1% (n=107/167) of participants reporting a 'never alone' policy or process in their workplace.

CONCLUSION

The evidence from this study revealed that some recommended safety strategies had been implemented, but significant gaps remained around staff preparation, fatigue management and infrastructure safety. Ongoing poor WHS likely contributes to the persistently high turnover of RANs, negatively affecting the quality and continuity of health care in remote communities. Variation in safety scores between regions warns of a fragmentation of approaches to WHS within the remote health sector, despite the almost identical WHS legislation in different states/territories. These gaps highlight the need to establish and enforce a national minimum standard of workplace safety in the remote health sector.

摘要

简介

澳大利亚偏远地区的医疗保健部门长期存在人手不足的问题,为一个孤立、文化多样、疾病负担沉重的人群提供服务。工作场所健康和安全(WHS)会影响远程医疗劳动力的健康和可持续性。此外,糟糕的 WHS 会导致倦怠、员工高离职率和护理质量下降。2016 年,偏远地区护士(RAN)盖尔·伍德福德(Gayle Woodford)被谋杀,凸显了澳大利亚非常偏远的初级保健诊所中 WHS 不佳的问题。在她去世后,由行业协会和盖尔的家人领导的全国呼吁改革导致了许多针对远程医疗部门的 WHS 建议和战略的制定。然而,目前尚不清楚它们是否已经得到实施。本研究的目的是从 RAN 的角度确定哪些 WHS 建议已经得到实施。

方法

在 2020 年 12 月至 2021 年 1 月期间,对 173 名 RAN 进行了一项横断面在线调查。该调查面向最近在澳大利亚非常偏远地区(MM 模型修改版(MM)模型中的 7 级)初级保健诊所工作的所有 RAN。采用便利抽样方法。调查工具由项目团队使用经过验证的工具和远程特定工作场所安全建议开发而成。广泛的建议,如拥有安全的诊所建筑、安全的员工住宿、当地的方向和“从不单独”政策,被细分为具体的安全标准。这些标准用于生成工作场所安全评分,以量化每个建议的实施情况,并分为以下几个领域:员工准备、安全工作环境和安全工作实践。使用描述性统计数据,并比较不同州和地区之间的安全评分。

结果

总体而言,参与者最近工作场所的平均国家工作场所安全评分是建议实施率的 53%(标准差(SD)19.8%),中位数为 38.5%(四分位距(IQR)15.4-61.5%)的员工准备建议、中位数 59.4%(IQR 43.8-78.1%)的安全工作环境建议和中位数 50.0%(IQR 30.0-66.7%)的安全工作实践建议得到了满足。在各个领域中,一些建议的采用率高于其他建议,并且不同州/地区的安全评分也存在差异。北领地(57.5%,SD 18.7%)和昆士兰州(41.7%,SD 16.7%)之间存在显著差异(p<0.01),南澳大利亚州(74.5%,IQR 35.9%)和昆士兰州之间也存在差异(p<0.05)。最后,许多 RAN 仍需独自参加下班后的呼叫,只有 64.1%(n=107/167)的参与者报告在其工作场所实施了“从不单独”政策或流程。

结论

本研究的证据表明,一些推荐的安全策略已经实施,但在员工准备、疲劳管理和基础设施安全方面仍存在重大差距。持续存在的 WHS 不佳可能导致 RAN 的离职率持续居高不下,对偏远社区的医疗保健质量和连续性产生负面影响。不同地区的安全评分之间的差异警告称,尽管不同州/地区的 WHS 立法几乎相同,但远程医疗部门的 WHS 方法仍存在碎片化。这些差距突显了在远程医疗部门建立和执行国家最低工作场所安全标准的必要性。

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