Can generative AI improve the readability of patient education materials at a radiology practice?

AIM

This study evaluated the readability of existing patient education materials and explored the potential of generative AI tools, such as ChatGPT-4 and Google Gemini, to simplify these materials to a sixth-grade reading level, in accordance with guidelines.

MATERIALS AND METHODS

Seven patient education documents were selected from a major radiology group. ChatGPT-4 and Gemini were provided the documents and asked to reformulate to target a sixth-grade reading level. Average reading level (ARL) and proportional word count (PWC) change were calculated, and a 1-sample t-test was conducted (p=0.05). Three radiologists assessed the materials on a Likert scale for appropriateness, relevance, clarity, and information retention.

RESULTS

The original materials had an ARL of 11.72. ChatGPT ARL was 7.32 ± 0.76 (6/7 significant) and Gemini ARL was 6.55 ± 0.51 (7/7 significant). ChatGPT reduced word count by 15% ± 7%, with 95% retaining at least 75% of information. Gemini reduced word count by 33% ± 7%, with 68% retaining at least 75% of information. ChatGPT outputs were more appropriate (95% vs. 57%), clear (92% vs. 67%), and relevant (95% vs. 76%) than Gemini. Interrater agreement was significantly different for ChatGPT (0.91) than for Gemini (0.46).

CONCLUSION

Generative AI significantly enhances the readability of patient education materials, which did not achieve the recommended sixth-grade ARL. Radiologist evaluations confirmed the appropriateness and relevance of the AI-simplified texts. This study emphasizes the capabilities of generative AI tools and the necessity for ongoing expert review to maintain content accuracy and suitability.