Institute of Psychology, SWPS University, Warsaw, Poland.
Department of New Technologies in Social Applications, SWPS University, Warsaw, Poland.
Clin Psychol Psychother. 2024 Sep-Oct;31(5):e3055. doi: 10.1002/cpp.3055.
The study aimed to explore psychotherapists' attitudes towards new technologies. Understanding the factors influencing their acceptance of technologies is essential to improving the accessibility, quality, and effectiveness of psychotherapeutic care in the digital age. Based on previous research from different fields (e.g., e-government and mobile applications), we integrated the Unified Theory of Acceptance and Use of Technology (UTAUT-T) with the Technology Readiness Index (TRI). UTAUT-T focuses on one's perception of technology, while TRI emphasizes individual characteristics. Therefore, we regard psychotherapists' attitudes towards digital solutions by analysing factors related to technology and users (psychotherapists).
We conducted an online questionnaire study involving 391 psychotherapists aged 25-66 (M = 40.90; SD = 7.79). Participants completed self-report questionnaires: UTAUT-T, TRI 2.0, and a survey measuring technology usage at work.
The model explained 30.2% of the variance in actual technology usage and 57.6% in behavioural intention. Both technology-related and therapist-related factors affect technology use. Some factors directly influence use behaviour (optimism, ease of use, convenience), while others are mediated by behavioural intention (pressure from others, professional support, therapy quality expectations).
Technology-related and therapist-related factors influence psychotherapists' use of technology. The study revealed that optimism plays a crucial role in addition to behavioural intention. This insight is vital for implementing new technologies in mental health services.
本研究旨在探讨心理治疗师对新技术的态度。了解影响他们对技术接受程度的因素对于提高数字时代心理治疗的可及性、质量和效果至关重要。基于来自不同领域（如电子政务和移动应用程序）的先前研究，我们整合了统一技术接受和使用理论（UTAUT-T）和技术准备指数（TRI）。UTAUT-T 侧重于个人对技术的感知，而 TRI 则强调个人特征。因此，我们通过分析与技术和用户（心理治疗师）相关的因素来分析心理治疗师对数字解决方案的态度。
我们进行了一项涉及 391 名年龄在 25-66 岁之间的心理治疗师（M=40.90；SD=7.79）的在线问卷调查研究。参与者完成了自我报告问卷：UTAUT-T、TRI 2.0 和一项测量工作中技术使用的调查。
该模型解释了实际技术使用的 30.2%和行为意图的 57.6%的方差。技术相关因素和治疗师相关因素都影响技术的使用。一些因素直接影响使用行为（乐观、易用性、便利性），而其他因素则通过行为意图来中介（来自他人的压力、专业支持、治疗质量期望）。
技术相关因素和治疗师相关因素影响心理治疗师对技术的使用。研究表明，除了行为意图外，乐观也起着至关重要的作用。这一洞察对于在心理健康服务中实施新技术至关重要。
