Ben Natan Merav, Maman David, Avramov Milana, Shamilov Galina, Berkovich Yaron
Pat Matthews Academic School of Nursing, Hillel Yaffe Medical Center, Hadera, Israel.
Nursing Department, Tel Aviv University, Tel Aviv, Israel.
J Patient Exp. 2024 Oct 7;11:23743735241282706. doi: 10.1177/23743735241282706. eCollection 2024.
Patient satisfaction and the willingness to recommend a hospital are critical for healthcare quality improvement. This study focuses on orthopedic patients, recognizing their unique healthcare experiences. We aimed to explore factors influencing orthopedic patients' willingness to recommend the hospital, considering various demographic and clinical variables. A cross-sectional survey of 200 orthopedic patients hospitalized between July and December 2023 in north-central Israel was conducted. Results revealed a positive association between age and willingness to recommend (odds ratio [OR] = 2.44), while emergency department stay length showed a negative association (OR = 0.58). Satisfaction with hospital care positively influenced the willingness to recommend (OR = 1.96). Gender, comorbidities, and hospital stay length did not significantly impact willingness to recommend. The study highlights the role of satisfaction and the impact of extended emergency department stays, emphasizing the need for nuanced strategies to optimize orthopedic patient experiences. Valuable insights are offered for healthcare providers and policymakers.
患者满意度和推荐医院的意愿对于改善医疗质量至关重要。本研究聚焦于骨科患者，认识到他们独特的就医体验。我们旨在探讨影响骨科患者推荐医院意愿的因素，同时考虑各种人口统计学和临床变量。对2023年7月至12月期间在以色列中北部住院的200名骨科患者进行了横断面调查。结果显示，年龄与推荐意愿呈正相关（优势比[OR]=2.44），而急诊科停留时间呈负相关（OR=0.58）。对医院护理的满意度对推荐意愿有积极影响（OR=1.96）。性别、合并症和住院时间对推荐意愿没有显著影响。该研究突出了满意度的作用以及急诊科停留时间延长的影响，强调需要制定细致入微的策略来优化骨科患者的就医体验。为医疗服务提供者和政策制定者提供了宝贵的见解。
