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对紧急呼叫者使用的词语的观察性研究及其对医疗调度员识别院外心肺骤停的影响。

Observational Study of Words Used by Emergency Callers and Their Impact on the Recognition of an Out-Of-Hospital Cardiopulmonary Arrest by the Medical Dispatcher.

机构信息

Universidade Federal de Ciências da Saúde de Porto Alegre, Porto Alegre, RS - Brasil.

Santa Casa de Misericórdia de Porto Alegre, Porto Alegre, RS - Brasil.

出版信息

Arq Bras Cardiol. 2024 Oct;121(11):e20230343. doi: 10.36660/abc.20230343.

DOI:10.36660/abc.20230343
Abstract

BACKGROUND

Survival of victims of out-of-hospital cardiopulmonary arrest (CA) is related to the time and quality of cardiopulmonary resuscitation (CPR).1 Considering that most CAs occur outside the hospital setting, it is evident that the early recognition of this condition is the cornerstone of the chain of survival. Current literature on the theme is still scarce.

OBJECTIVES

To analyze categories and subcategories of words and expressions spontaneously used by laypeople during emergency calls for CA and their relationship with the recognition of this event by the medical dispatcher.

METHODS

This was a cross-sectional study, with analysis of calls made by laypeople due to suspected CA to emergency medical services in Brazil. The expressions used were classified into six categories and 31 subcategories. Univariate and multivariate models were used to assess the strength of the association of categories and subcategories of words and expressions with the presumption of CA. The level of significance was set at 5%. Results: A total of 284 calls were included, and after applying the inclusion criteria, 101 calls were analyzed. The categories "cardiovascular/perfusion status" (p=0.019) and "general status" (p=0.011) were identified as confounding factors for the recognition of CA, and the subcategories "breathing difficulty" (p=0.023), "verbal unresponsiveness" (p=0.034), "facial coloration" (p=0.068) and "feeling unwell" (p=0.013) were also considered as confounders. On the other hand, the subcategories "not breathing" (p=0.010); "spatial position" (p=0.016), and "cardiovascular emergencies" (p=0.045) were identified as facilitating factors for the recognition of CA.

CONCLUSION

Categories and subcategories of expressions used by emergency callers for CA can influence the timely recognition of this condition by the medical dispatcher.

摘要

背景

院外心肺骤停(CA)患者的存活率与心肺复苏(CPR)的时间和质量有关。1 鉴于大多数 CA 发生在医院环境之外,显然,早期识别这种情况是生存链的基石。目前关于这一主题的文献仍然很少。

目的

分析非专业人员在 CA 急救电话中自发使用的词语和表达方式的类别和子类别,以及它们与医疗调度员对该事件的识别之间的关系。

方法

这是一项横断面研究,对巴西紧急医疗服务机构因疑似 CA 而拨打的急救电话进行了分析。所使用的表达被分为六个类别和 31 个子类别。使用单变量和多变量模型来评估词语和表达方式的类别和子类别与 CA 假定之间的关联强度。显著性水平设为 5%。结果:共纳入 284 个电话,应用纳入标准后,分析了 101 个电话。“心血管/灌注状态”(p=0.019)和“一般状态”(p=0.011)类别被确定为 CA 识别的混杂因素,“呼吸困难”(p=0.023)、“言语无反应”(p=0.034)、“面色”(p=0.068)和“不适”(p=0.013)子类别也被认为是混杂因素。另一方面,“未呼吸”(p=0.010)、“空间位置”(p=0.016)和“心血管急症”(p=0.045)子类别被确定为 CA 识别的促进因素。

结论

CA 急救电话中使用的词语和表达方式的类别和子类别会影响医疗调度员对该情况的及时识别。

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Resusc Plus. 2023 Oct 27;16:100490. doi: 10.1016/j.resplu.2023.100490. eCollection 2023 Dec.
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Features of Emergency Medical System calls that facilitate or inhibit Emergency Medical Dispatcher recognition that a patient is in, or at imminent risk of, cardiac arrest: A systematic mixed studies review.促进或阻碍急救医疗调度员识别患者处于心脏骤停状态或有心脏骤停紧迫风险的急救医疗系统呼叫特征:一项系统的混合研究综述
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European Resuscitation Council Guidelines 2021: Executive summary.
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Resuscitation. 2021 Apr;161:1-60. doi: 10.1016/j.resuscitation.2021.02.003. Epub 2021 Mar 24.
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