Karwowski Marilia Silva Malvezzi, Francisco-Maffezzolli Eliane Cristine, da Costa Boiko Evelin, de Macedo Renata Ernlund Freitas
Laboratory of Agri-food Research and Innovation, Graduate Program in Animal Science, School of Medicine and Life Sciences, Pontifícia Universidade Católica do Paraná, Rua Imaculada Conceição 1155, Curitiba, Paraná, 80215-901, Brazil.
Graduate Program in Administration, Business School, Pontifícia Universidade Católica do Paraná, Rua Imaculada Conceição 1155, Curitiba, Paraná, 80215-901, Brazil.
Heliyon. 2024 Nov 28;10(23):e40738. doi: 10.1016/j.heliyon.2024.e40738. eCollection 2024 Dec 15.
This study aimed to assess consumer perceptions and the connections between consumers' health-related concerns and their perceptions of probiotic fermented sausage. The study was carried out using a 4-step online questionnaire composed of: (1) identification and recruitment; (2) application of the completion test; (3) attitudinal exploration; (4) socioeconomic inquiry. The online test was applied using images simulating the shopping experience of a couple in a supermarket. The situation demonstrated an incomplete dialog between them. The response evaluation focused on identifying the key factors influencing consumers' choices when purchasing fermented sausages, both traditional and probiotic. Sixteen categories emerged from the terms mentioned by consumers that encouraged (positive) or restricted (negative) the intention to purchase fermented sausage. Three different consumer groups were formed from the attitudinal profile results (High Health Concerned - HHC, Moderate Health Concerned - MHC, and Low Health Concerned - LHC). Among the positive categories, "healthy" and "curiosity" stood out in encouraging the purchase of probiotic fermented sausages. On the other hand, negative categories, which restrict the purchase of probiotic fermented sausages, were primarily attributed to consumers' lack of knowledge about probiotics and to the belief that the functional product has "unpleasant taste". Consumers with different health concerns exhibited distinctive perceptions of probiotic fermented sausage. To successfully introduce functional fermented sausage into the market, a multifaceted marketing approach is needed. Regardless of the level of health awareness, the education of consumers about the health benefits and the sensory attributes is crucial for the market of probiotic fermented sausage.
本研究旨在评估消费者的认知以及消费者与健康相关的担忧与其对益生菌发酵香肠的认知之间的联系。该研究通过一份由四个步骤组成的在线问卷进行:(1)识别与招募;(2)完成测试的应用;(3)态度探索;(4)社会经济调查。在线测试使用模拟一对夫妇在超市购物体验的图片进行。情景展示了他们之间不完整的对话。响应评估侧重于确定影响消费者购买传统和益生菌发酵香肠时选择的关键因素。从消费者提到的鼓励(积极)或限制(消极)购买发酵香肠意图的术语中出现了16个类别。根据态度概况结果形成了三个不同的消费者群体(高健康关注度 - HHC、中等健康关注度 - MHC和低健康关注度 - LHC)。在积极类别中,“健康”和“好奇心”在鼓励购买益生菌发酵香肠方面表现突出。另一方面,限制购买益生菌发酵香肠的消极类别主要归因于消费者对益生菌缺乏了解以及认为功能性产品“味道不佳”。不同健康关注度的消费者对益生菌发酵香肠表现出不同的认知。为了成功将功能性发酵香肠引入市场,需要采取多方面的营销方法。无论健康意识水平如何,对消费者进行关于健康益处和感官特性的教育对于益生菌发酵香肠市场至关重要。