Cox Thomas, Columbus Cristie, Eidt John F, Orticio Cynthia D, Reynolds Emily
Faculty Development and Research Education, Baylor University Medical Center, Dallas, Texas, USA.
Department of Graduate Medical Education, Texas A&M School of Medicine and Baylor University Medical Center, Dallas, Texas, USA.
Proc (Bayl Univ Med Cent). 2024 Sep 9;38(1):98-105. doi: 10.1080/08998280.2024.2398314. eCollection 2025.
Medical errors are common and often lead to feelings of self-doubt, helplessness, and guilt. Society thinks of physicians as healers, and physicians who see their role as offering a cure will always feel as if they haven't done enough. This article discusses five steps in the management of medical and surgical error: (1) care for the patient and family, (2) report to appropriate sources, (3) review the incident, (4) manage legal issues, and (5) engage in self-care. There is a focus on managing grief, with tips for coping.
医疗差错很常见，常常会导致自我怀疑、无助和内疚的情绪。社会将医生视为治疗者，而那些将自己的角色视为提供治愈方法的医生总会觉得自己做得还不够。本文讨论了医疗和手术差错管理的五个步骤：（1）照顾患者及其家属；（2）向适当的部门报告；（3）审查事件；（4）处理法律问题；（5）进行自我护理。重点在于应对悲伤情绪，并提供了应对技巧。
