Liao Liwen, Wu Qing, Su Ya, Li Rui, Wang Lin
School of Nursing, Shanghai Jiaotong University, Shanghai, China.
Nursing Department, Shanghai Mental Health Center, Shanghai Jiaotong University School of Medicine, Shanghai, China.
Nurs Health Sci. 2025 Mar;27(1):e70018. doi: 10.1111/nhs.70018.
Resilience was a core factor for mitigating the risks of adverse impacts of workplace violence (WPV) and may be determined by perceived organizational support (POS) and coping styles. The aim of this study was to examine the potential mediation effects of coping styles between POS and resilience in emergency nurses exposed to WPV. Participants were 670 emergency nurses (84.0% female; mean age 30.94 [SD 6.13]) reporting WPV exposure in the past 3 months. Potential mediation effects of coping styles were explored using structural equation modeling. Results showed that POS, negative coping style, and positive coping style were associated with resilience in emergency nurses exposed to WPV. Coping styles mediated the association of POS with resilience. Two indirect pathways explained 21.8% and 22.4% of the variance in nurse resilience, respectively. The findings underscore the importance of POS and coping skills in promoting resilience of emergency nurses exposed to WPV. Nurse management programs are warranted to improve the resilience of emergency nurses at the organizational and individual levels.
心理韧性是减轻工作场所暴力（WPV）负面影响风险的核心因素，可能由感知到的组织支持（POS）和应对方式决定。本研究的目的是检验应对方式在遭受WPV的急诊护士的POS和心理韧性之间的潜在中介作用。研究对象为670名报告在过去3个月中遭受过WPV的急诊护士（女性占84.0%；平均年龄30.94岁[标准差6.13]）。采用结构方程模型探讨应对方式的潜在中介作用。结果显示，POS、消极应对方式和积极应对方式与遭受WPV的急诊护士的心理韧性相关。应对方式介导了POS与心理韧性之间的关联。两条间接路径分别解释了护士心理韧性变异的21.8%和22.4%。研究结果强调了POS和应对技能在提高遭受WPV的急诊护士心理韧性方面的重要性。有必要实施护士管理项目，以在组织和个人层面提高急诊护士的心理韧性。
