Hsieh Hsiu-Fen, Chen Yao-Mei, Wang Hsiu-Hung, Chang Shu-Chen, Ma Shu-Ching
College of Nursing, Kaohsiung Medical University, Kaohsiung, Taiwan.
Department of Nursing, Kaohsiung Medical University Chung-Ho Memorial Hospital, Kaohsiung, Taiwan.
J Clin Nurs. 2016 Sep;25(17-18):2639-47. doi: 10.1111/jocn.13309. Epub 2016 Jun 23.
This correlation study examined the relationship among recently workplace violence, depressive tendency, social support, and resilience of victimised nurses, and we also tried to identify protective factors and potential targets for preventive interventions for these nurses.
Workplace violence in hospitals negatively affects occupational health and safety of medical professionals, especially for emergency department nurses.
A cross-sectional, correlation research design was applied.
Hierarchical regression was used to examine data which were collected from June 2013 to December 2013 from emergency departments in Taiwan. One hundred and eighty nurses were recruited from two hospitals. Structured interviews and questionnaires were applied to collect data, including the Social Support Scale, the Resilience Scale and the Center for Epidemiologic Studies Depression.
A total of 159 (88·33%) nurses had suffered from physical or verbal violence by patients or their family. Resilience and peer support were significantly higher in the group without depressive tendency. Components of resilience of personal strength, social competence, structure style and religious beliefs were significant factors which accounted for 46·0% of variance in depressive tendency. Three of the five components of resilience: personal strength, social competence and structured style were found to have profounder effects against depressive tendency than peer support.
Hospital managers should establish a safer working environment for emergency department nurses and reinforce their resilience against depression when they encounter workplace violence.
This study showed that three of the five components of resilience: personal strength, social competence and structured style are protective factors against depressive tendency in victimised nurses. Improving these three components with coping and problem-solving skills by healthcare manager would be effective measures for enhancing their resilience in situations of workplace violence.
本相关性研究探讨了近期工作场所暴力、受害护士的抑郁倾向、社会支持和心理韧性之间的关系,同时我们试图确定这些护士预防干预的保护因素和潜在目标。
医院中的工作场所暴力对医疗专业人员的职业健康和安全产生负面影响,尤其是对急诊科护士而言。
采用横断面相关性研究设计。
采用分层回归分析2013年6月至2013年12月从台湾急诊科收集的数据。从两家医院招募了180名护士。采用结构化访谈和问卷收集数据,包括社会支持量表、心理韧性量表和流行病学研究中心抑郁量表。
共有159名(88.33%)护士遭受过患者或其家属的身体或言语暴力。无抑郁倾向组的心理韧性和同伴支持显著更高。个人力量、社交能力、结构风格和宗教信仰等心理韧性成分是导致抑郁倾向变异的重要因素,占46.0%。心理韧性的五个成分中的三个:个人力量、社交能力和结构风格,对抑郁倾向的影响比同伴支持更为显著。
医院管理者应为急诊科护士建立更安全的工作环境,并在他们遭遇工作场所暴力时增强其抗抑郁能力。
本研究表明,心理韧性的五个成分中的三个:个人力量、社交能力和结构风格是受害护士抑郁倾向的保护因素。医疗管理者通过应对和解决问题的技能改善这三个成分,将是增强他们在工作场所暴力情况下心理韧性的有效措施。