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海岸角教学医院医务人员的员工敬业度、感知到的组织支持与工作绩效

Employee engagement, perceived organizational support, and job performance of medical staff at the Cape Coast Teaching Hospital.

作者信息

Opoku Felix Kwame, Boateng Richard Kofi

机构信息

Department of Human Resource Management, School of Business, University of Cape Coast, Cape Coast, Ghana.

出版信息

PLoS One. 2024 Dec 30;19(12):e0315451. doi: 10.1371/journal.pone.0315451. eCollection 2024.

Abstract

This study examined the moderating effect of perceived organizational support on the link between employee engagement and the job performance of medical staff at the Cape Coast Teaching Hospital. The study adopted a purely quantitative approach, using the explanatory research design. Data were collected from 310 full-time nurses and midwives of the Cape Coast Teaching Hospital in the Central Region of Ghana. The available data were analyzed using the Structural Equation Modelling technique. The study's results revealed that employee engagement significantly influences the job performance of nurses and midwives in the Cape Coast Teaching Hospital. The study further revealed that perceived organizational support moderates the link between employee engagement and the job performance of nurses and midwives in the hospital. Given these findings, the study recommended that to effectively improve the job performance of nurses and midwives, the management of the Cape Coast Teaching Hospital must adopt policies such as effective leadership and fair HR practices to stimulate employee engagement and their perceived organizational support.

摘要

本研究考察了感知组织支持对海岸角教学医院员工敬业度与医务人员工作绩效之间关系的调节作用。该研究采用了纯定量方法,运用解释性研究设计。数据收集自加纳中部地区海岸角教学医院的310名全职护士和助产士。利用结构方程建模技术对可得数据进行了分析。研究结果表明,员工敬业度对海岸角教学医院护士和助产士的工作绩效有显著影响。该研究还表明,感知组织支持调节了医院中员工敬业度与护士和助产士工作绩效之间的关系。鉴于这些研究结果,该研究建议,为有效提高护士和助产士的工作绩效,海岸角教学医院的管理层必须采取有效领导和公平人力资源实践等政策,以激发员工敬业度及其感知组织支持。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/aeb8/11684727/9458f155ac74/pone.0315451.g001.jpg

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