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提升并购绩效:通过勒温变革管理模型分析人力资源实践在斯里兰卡电信行业中的作用。

Enhancing Mergers and Acquisitions (M&A) performance: Analyzing the role of human resource practices in Sri Lanka's telecommunication industry through Lewin's change management model.

作者信息

Pubodhya S H N, Rajapakshe Wasantha

机构信息

SLIIT Business School, Sri Lanka Institute of Information Technology, Malabe, Sri Lanka.

出版信息

PLoS One. 2025 Jan 10;20(1):e0317117. doi: 10.1371/journal.pone.0317117. eCollection 2025.

DOI:10.1371/journal.pone.0317117
PMID:39792807
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11723548/
Abstract

This study explores the integration of sexual and reproductive health (SRH) education in Sri Lanka, utilizing the Health Belief Model (HBM) to predict the perceived quality of SRH education among non-state undergraduate students. In many Asian countries, including Sri Lanka, cultural resistance and skepticism often challenge SRH education initiatives. The research is based on a questionnaire survey, examining factors influencing the perceived quality of SRH education, such as cultural norms, embarrassment, attitudes, awareness, and institutional support. In recent years, the Sri Lankan telecom industry has experienced significant expansion and transformation, leading to a notable increase in mergers and acquisitions (M&A). This study investigates the impact of human resource practices on M&A performance, utilizing Lewin's Change Management Model as a framework. The research is based on a questionnaire survey, examining factors influencing the performance of M&A in Sri Lanka Telecom industry, such as communication (Unfreeze), training (Change), leadership (Refreeze), and performance (M&A outcomes). Structural Equation Modeling (SEM) reveals that communication significantly influences training (β = 0.800), while training has a strong effect on leadership (β = 1.062), both directly and indirectly via communication (β = 0.850). Additionally, performance is positively impacted by training (β = 0.819) and leadership (β = 0.459), with communication exerting a substantial indirect influence on performance (β = 0.655). These results underscore the necessity for an integrated approach that enhances organizational performance and adaptability in an evolving business landscape. To optimize M&A outcomes, organizations are encouraged to prioritize leadership development, invest in comprehensive training programs, and align communication strategies effectively. This research contributes valuable insights into the management of change within the telecom sector, promoting sustainable growth and success in future M&A endeavours.

摘要

本研究探讨了斯里兰卡性与生殖健康(SRH)教育的整合情况,运用健康信念模型(HBM)来预测非国立本科生对SRH教育的感知质量。在包括斯里兰卡在内的许多亚洲国家,文化阻力和怀疑态度常常对SRH教育倡议构成挑战。该研究基于问卷调查,考察影响SRH教育感知质量的因素,如文化规范、尴尬情绪、态度、认知以及机构支持。近年来,斯里兰卡电信行业经历了显著的扩张和转型,导致并购(M&A)显著增加。本研究以勒温的变革管理模型为框架,调查人力资源实践对并购绩效的影响。该研究基于问卷调查,考察影响斯里兰卡电信行业并购绩效的因素,如沟通(解冻)、培训(变革)、领导力(再冻结)和绩效(并购结果)。结构方程模型(SEM)显示,沟通对培训有显著影响(β = 0.800),而培训对领导力有很强的影响(β = 1.062),包括直接影响和通过沟通的间接影响(β = 0.850)。此外,绩效受到培训(β = 0.819)和领导力(β = 0.459)的积极影响,沟通对绩效有很大的间接影响(β = 0.655)。这些结果强调了在不断演变的商业环境中采用综合方法以提高组织绩效和适应性的必要性。为了优化并购结果,鼓励组织优先发展领导力,投资全面的培训计划,并有效调整沟通策略。本研究为电信行业的变革管理提供了有价值的见解,促进未来并购努力的可持续增长和成功。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/488b/11723548/0729cbe5cdbc/pone.0317117.g003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/488b/11723548/96f0fdc75aca/pone.0317117.g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/488b/11723548/218d31f9646b/pone.0317117.g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/488b/11723548/0729cbe5cdbc/pone.0317117.g003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/488b/11723548/96f0fdc75aca/pone.0317117.g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/488b/11723548/218d31f9646b/pone.0317117.g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/488b/11723548/0729cbe5cdbc/pone.0317117.g003.jpg

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本文引用的文献

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PLoS One. 2023 Jun 21;18(6):e0286717. doi: 10.1371/journal.pone.0286717. eCollection 2023.
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组织中的培训与发展科学:实践中的关键要素
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Structural equation modeling.结构方程建模
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