Muneer Saqib, Singh Ajay, Choudhary Mazhar Hussain, Alshammari Awwad Saad
Department of Economics and Finance, College of Business Administration, University of Ha'il, Ha'il 55476, Saudi Arabia.
Department of Management and Information Systems, College of Business Administration, University of Ha'il, Ha'il 55476, Saudi Arabia.
Behav Sci (Basel). 2024 Dec 26;15(1):5. doi: 10.3390/bs15010005.
With the use of digital technologies in today's innovation era, the financial sector has transformed how they facilitate customer business and generate a high level of revenue. This study aims to explore the relationship between innovative work behavior (IWB), digital transformation (DT), and organizational financial performance (OFP) to analyze the mediating role of workers' psychological empowerment (PE) between independent and dependent variables. Further, we examined the moderating role of smart technologies (ST) between PE and OFP. This study collected data from Saudi banking sector employees using a well-structured questionnaire adopted from previous literature. Next, Smart-PLS was used to analyze the data using the structural equation modeling-partial least squares (SEM-PLS) approach. The results reveal that IW positively relates to OFP, with PE mediating this relationship. Furthermore, DT positively affects OFP. ST acts as a positive moderator that enhances workers' PE and OFP. Meanwhile, PE, as a mediator, positively relates DT and IWB to OFP. Overall, this study makes valuable theoretical, empirical, and practical contributions, which can benefit bank management, policymakers, and future academic research.
在当今创新时代，随着数字技术的应用，金融部门已经改变了其促进客户业务和创造高额收入的方式。本研究旨在探讨创新工作行为（IWB）、数字化转型（DT）和组织财务绩效（OFP）之间的关系，以分析员工心理授权（PE）在自变量和因变量之间的中介作用。此外，我们还考察了智能技术（ST）在PE和OFP之间的调节作用。本研究采用从以往文献中采用的结构良好的问卷，从沙特银行业员工中收集数据。接下来，使用Smart-PLS采用结构方程建模-偏最小二乘法（SEM-PLS）方法对数据进行分析。结果表明，IW与OFP呈正相关，PE在这一关系中起中介作用。此外，DT对OFP有积极影响。ST作为一个积极的调节变量，增强了员工的PE和OFP。同时，PE作为中介变量，将DT和IWB与OFP正向关联起来。总体而言，本研究做出了有价值的理论、实证和实践贡献，可为银行管理层、政策制定者和未来的学术研究提供参考。
