Tsuda Takeshi, Kumai Takumi, Imoto Yoshimasa, Kono Michihisa, Kishikawa Toshihiro, Hosokawa Kiyohito, Sakashita Masafumi
Department of Otolaryngology - Head and Neck Surgery, Osaka University Graduate School of Medicine, Suita, JPN.
Department of Otolaryngology - Head and Neck Surgery, Asahikawa Medical University, Asahikawa, JPN.
Cureus. 2024 Dec 24;16(12):e76342. doi: 10.7759/cureus.76342. eCollection 2024 Dec.
Introduction Effective communication is crucial for healthcare professionals, impacting patient care and interdisciplinary collaboration. However, medical education often lacks structured training in communication and presentation techniques. Herein, we evaluate the efficacy of structured workshops aimed at enhancing presentation skills among ear, nose, and throat (ENT) doctors through training in visual material design and concise verbal communication, including elevator pitches. Methods Two two-hour workshops were conducted for 23 ENT doctors under 50 years old, each with over 10 years of experience. The first workshop focused on creating effective visual aids, whereas the second targeted verbal communication skills. The questionnaire was administered before and after the workshops. Pre- and post-workshop questionnaires, using a 10-point Likert scale, evaluated participants' self-perceived abilities. Results The first workshop led to significant improvement in creating visually appealing and informative slides, using appropriate color schemes, and incorporating concrete examples. Despite a positive correlation with prior experience, time management did not improve significantly. The second workshop revealed significant gains in verbal communication skills, including concise messaging, audience engagement, and the effective use of storytelling techniques. Participants improved their ability to streamline information, maintain a conversational tone, and use eye contact and gestures effectively. Conclusion This study demonstrated that structured workshops significantly improved the presentation skills of ENT doctors, particularly in visual material design and verbal communication. Integrating such training into medical education and professional development can enhance patient care and interdisciplinary collaboration by fostering clear, effective communication among healthcare providers.
引言
有效的沟通对医疗保健专业人员至关重要，会影响患者护理和跨学科协作。然而，医学教育往往缺乏沟通和演示技巧方面的结构化培训。在此，我们评估结构化工作坊的效果，该工作坊旨在通过视觉材料设计培训和包括电梯游说在内的简洁口头沟通培训，提高耳鼻喉科（ENT）医生的演示技能。
方法
为23名年龄在50岁以下、各有超过10年经验的耳鼻喉科医生举办了两场两小时的工作坊。第一个工作坊侧重于创建有效的视觉辅助工具，而第二个工作坊则针对口头沟通技巧。在工作坊前后发放问卷。工作坊前后的问卷使用10分制李克特量表评估参与者的自我感知能力。
结果
第一个工作坊在创建视觉上吸引人且信息丰富的幻灯片、使用合适的配色方案以及纳入具体示例方面带来了显著改善。尽管与先前经验呈正相关，但时间管理并未显著改善。第二个工作坊显示在口头沟通技巧方面有显著提升，包括简洁的信息传达、吸引听众以及有效运用讲故事技巧。参与者提高了精简信息、保持对话语气以及有效运用眼神交流和手势的能力。
结论
本研究表明，结构化工作坊显著提高了耳鼻喉科医生的演示技能，尤其是在视觉材料设计和口头沟通方面。将此类培训纳入医学教育和专业发展中，可通过促进医疗保健提供者之间清晰、有效的沟通来提升患者护理和跨学科协作。
