认识并解决尼泊尔农村医护人员的职业倦怠问题:一项使用克恩六步理论框架的概念验证研究。

Recognizing and addressing burnout among healthcare workers in rural Nepal: a proof-of-concept study using Kern's six-step theoretical framework.

作者信息

Dangal Raj Kumar, Studer Eva, Gupta Tula Krishna, Nguyen Kristin, Suneja Amit, Khadka Karuna, Shrestha Shailina Bata, Acharya Bibhav

机构信息

Kathmandu University School of Medical Sciences, Kathmandu University Hospital/Dhulikhel Hospital, Dhulikhel, 45200, Nepal.

HEAL Fellow, UCSF, San Francisco, California, USA.

出版信息

BMC Health Serv Res. 2025 Jan 30;25(1):179. doi: 10.1186/s12913-025-12294-8.

Abstract

INTRODUCTION

Healthcare provider burnout is highly prevalent and has negative consequences. However, many healthcare workers in LMICs, including Nepal, rarely recognize or ameliorate it. This problem is worse in rural settings. Competency-focused interventions that are developed using theoretical frameworks can address this gap.

METHODS

We used Kern's framework of curriculum development to create, refine, and assess a theory-driven intervention tailored to the needs and constraints of rural healthcare workers in Nepal. During the first phase, we conducted a targeted needs assessment using an online survey among nine rural primary care physicians working in Charikot Hospital. We then developed learning objectives for knowledge, attitude, and skills domains based on the World Health Organization (WHO) definition of burnout. Then, we created animated educational videos designed to meet the learning objectives. We then implemented the educational intervention with rural physicians and assessed their knowledge, attitudes, and feedback. During the second phase, we further developed the intervention based on findings from the first phase and assessed acceptability, feasibility, and preliminary impact using pre- and post-intervention questionnaires and key informant interviews.

RESULTS

In the first phase, nine physicians participated in the targeted needs assessment, and eight responded to the post-intervention assessment. In the second phase, 18 attendees completed the pre-intervention burnout assessment, and 16 completed both the pre-test and post-test questionnaires. On the pre-test, correct answers across questions ranged from 31-88%, while on the post-test, participants responded correctly 88-100% of the time. Related-samples Wilcoxon signed-rank test showed a statistically significant difference (P = 0.007) in the post-test scores on the knowledge domain. Qualitative results showed burnout as an unrecognized and unreported issue, and its drivers included stigma and feelings of helplessness. Participants praised the interventions and reported that they translated learned skills into practice.

CONCLUSION

In this proof-of-concept study, we found that educational interventions developed using a theory-driven framework to meet the unique needs of rural healthcare workers are acceptable and feasible. Future studies can test the intervention impact in well-powered trials to support scale-up efforts to identify and address burnout.

摘要

引言

医疗服务提供者职业倦怠现象极为普遍,且会产生负面后果。然而,包括尼泊尔在内的低收入和中等收入国家的许多医护人员很少认识到或改善这种情况。在农村地区,这个问题更为严重。使用理论框架开发的以能力为重点的干预措施可以弥补这一差距。

方法

我们使用克恩课程开发框架来创建、完善和评估一种针对尼泊尔农村医护人员的需求和限制量身定制的理论驱动干预措施。在第一阶段,我们通过在线调查对在查里科特医院工作的九名农村初级保健医生进行了针对性需求评估。然后,我们根据世界卫生组织(WHO)对职业倦怠的定义,为知识、态度和技能领域制定了学习目标。接着,我们制作了旨在实现学习目标的动画教育视频。随后,我们对农村医生实施了教育干预,并评估了他们的知识、态度和反馈。在第二阶段,我们根据第一阶段的结果进一步完善了干预措施,并使用干预前后问卷和关键信息访谈评估了其可接受性、可行性和初步影响。

结果

在第一阶段,九名医生参与了针对性需求评估,八名医生回应了干预后评估。在第二阶段,18名参与者完成了干预前职业倦怠评估,16名参与者完成了预测试和后测试问卷。在预测试中,各问题的正确答案率在31%-88%之间,而在后测试中,参与者的正确回答率为88%-100%。相关样本威尔科克森符号秩检验显示,知识领域的后测试分数存在统计学显著差异(P = 0.007)。定性结果表明,职业倦怠是一个未被认识和报告的问题,其驱动因素包括耻辱感和无助感。参与者对干预措施表示赞赏,并报告说他们将所学技能应用到了实践中。

结论

在这项概念验证研究中,我们发现使用理论驱动框架开发的、满足农村医护人员独特需求的教育干预措施是可接受且可行的。未来的研究可以在有充分动力的试验中测试干预效果,以支持扩大识别和解决职业倦怠问题的努力。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/636c/11783809/e017b559fce9/12913_2025_12294_Fig1_HTML.jpg

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