Bazzari Amjad H, Bazzari Firas H
Department of Basic Scientific Sciences, Faculty of Science, Applied Science Private University, Amman, 11931, Jordan.
Faculty of Pharmacy, Jerash University, Jerash, 26150, Jordan.
Heliyon. 2024 Dec 20;11(1):e41402. doi: 10.1016/j.heliyon.2024.e41402. eCollection 2025 Jan 15.
Awareness of self-emotions and the emotions of others is a key factor in ensuring that health professionals communicate effectively with patients. This is of great importance for pharmacists, who, as primary healthcare providers, depend daily on effective communication to ensure the best therapeutic outcomes. Here, we aimed to evaluate the level of alexithymia, its correlation with communication skills and associated demographics in a university sample of undergraduate pharmacy students. The study utilized a printed questionnaire consisting of three parts: demographics, the Perth Alexithymia Questionnaire (PAQ), and the Health Professionals Communication Skills Scale (HP-CSS). A total of 212 students participated with a mean age of 21.59 ± 3.38 years, including males (n = 88, 41.5 %) and females (n = 124, 58.5 %). The results revealed moderate alexithymia levels and relatively satisfactory communication skills among the participants. Males had higher alexithymia scores and lower communication skills compared to females. Self-reported GPA values negatively correlated with alexithymia level but not with communication skills. The level of alexithymia negatively correlated with total communication skills, irrespective of gender, and the four dimensions of communication. In conclusion, alexithymia is negatively correlated with communication skills among undergraduate pharmacy students, highlighting the necessity of emotional awareness in patient communication and care.
意识到自我情绪和他人情绪是确保医疗保健专业人员与患者有效沟通的关键因素。这对药剂师来说非常重要,因为作为初级医疗保健提供者,药剂师每天都依赖有效的沟通来确保最佳治疗效果。在此,我们旨在评估本科药学专业学生样本中的述情障碍水平、其与沟通技巧的相关性以及相关人口统计学特征。该研究使用了一份印刷问卷,问卷包括三个部分:人口统计学、珀斯述情障碍问卷(PAQ)和医疗保健专业人员沟通技巧量表(HP-CSS)。共有212名学生参与,平均年龄为21.59 ± 3.38岁,其中男性88名(41.5%),女性124名(58.5%)。结果显示参与者的述情障碍水平中等,沟通技巧相对令人满意。与女性相比,男性的述情障碍得分更高,沟通技巧更低。自我报告的平均绩点值与述情障碍水平呈负相关,但与沟通技巧无关。无论性别如何,述情障碍水平与总沟通技巧以及沟通的四个维度均呈负相关。总之,本科药学专业学生的述情障碍与沟通技巧呈负相关,这突出了在患者沟通和护理中情绪意识的必要性。