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意大利中部一家大学医院内针对医护人员的暴力行为:风险管理干预措施如何助力改变这一趋势。

Violence Against Healthcare Workers in a University Hospital of Central Italy: How Risk Management Interventions Can Help Change a Trend.

作者信息

Bianco Lavinia, Oliva Stefania, Grassi Fabiano, Arena Jan Francesco, Aromatario Mariarosaria, Ferracuti Stefano, Abate Simona, Napoli Christian, Del Casale Antonio

机构信息

Department of Public Health and Infectious Diseases, "Sapienza" University of Rome, 00185 Rome, Italy.

National Institute for Health, Migration and Poverty (NIHMP), 00153 Rome, Italy.

出版信息

Healthcare (Basel). 2025 Feb 14;13(4):409. doi: 10.3390/healthcare13040409.


DOI:10.3390/healthcare13040409
PMID:39997284
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11855324/
Abstract

: Violence against workers (physical, verbal, or psychological abuse), even if it affects all professional categories, is up to ten times higher in healthcare workers. A University Hospital of Central Italy has gradually implemented a series of preventive measures, which might have impacted the trend of the phenomenon. : In order to monitor the episodes, an aggressive event reporting form was adopted throughout the hospital. Data extracted both from this form and the root cause analysis documentation regarding the period January 2019-December 2023 were used. Descriptive statistical analysis was performed using the Chi-squares test, while the join point regression program was used to analyze the trends. : The average age of the sample is 43.5 years, with twice as many female workers as male workers. Nurses are more frequently involved (76.6%), and 58% of the events involved 2 to 4 HWs. Verbal violence was reported by 51.2% of HWs, and over 35% of them did not suffer any damage, while 25% suffered mild to moderate damage (illness, injury, or material harm, whether physical or psychological). The hospital divisions which are primarily concerned are the Psychiatry department (36.2%) and the Emergency Room (33.4%). There is no difference in hospital management of aggressive events between males and females. Join point regression analyses showed that there was a significant increase in the reporting of episodes of aggression. : The presence of a strong culture of reporting among HWs guarantees a seemingly constant increase in the reporting of nonphysical forms of violence. The statistically significant differences found will allow hospital management to categorize the risk levels and act accordingly.

摘要

针对工人的暴力行为(身体、言语或心理虐待),即便影响到所有职业类别,但在医护人员中发生的频率要高出多达十倍。意大利中部的一家大学医院逐步实施了一系列预防措施,这可能对该现象的趋势产生了影响。为了监测此类事件,医院采用了一种积极的事件报告表。使用了从该表格以及2019年1月至2023年12月期间的根本原因分析文档中提取的数据。采用卡方检验进行描述性统计分析,同时使用连接点回归程序分析趋势。样本的平均年龄为43.5岁,女性工人数量是男性工人的两倍。护士更频繁地受到影响(76.6%),58%的事件涉及2至4名医护人员。51.2%的医护人员报告遭受过言语暴力,其中超过35%的人未受到任何伤害,而25%的人遭受了轻度至中度伤害(疾病、受伤或物质损害,无论是身体上的还是心理上的)。主要涉及的医院科室是精神科(36.2%)和急诊室(33.4%)。男性和女性在医院对攻击事件的管理方面没有差异。连接点回归分析表明,攻击事件的报告有显著增加。医护人员中强烈的报告文化的存在保证了非身体形式暴力报告的看似持续增加。发现的具有统计学意义的差异将使医院管理层能够对风险水平进行分类并相应采取行动。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/f475/11855324/5f50bbd12301/healthcare-13-00409-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/f475/11855324/524046755ffd/healthcare-13-00409-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/f475/11855324/5f50bbd12301/healthcare-13-00409-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/f475/11855324/524046755ffd/healthcare-13-00409-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/f475/11855324/5f50bbd12301/healthcare-13-00409-g002.jpg

相似文献

[1]
Violence Against Healthcare Workers in a University Hospital of Central Italy: How Risk Management Interventions Can Help Change a Trend.

Healthcare (Basel). 2025-2-14

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[5]
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[7]
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[8]
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[9]
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[10]
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引用本文的文献

[1]
Violence in Healthcare Workers Is Associated with Disordered Eating.

Int J Environ Res Public Health. 2025-8-5

本文引用的文献

[1]
ViSHWaS: Violence Study of Healthcare Workers and Systems-a global survey.

BMJ Glob Health. 2023-9

[2]
Workplace violence against healthcare workers: an umbrella review of systematic reviews and meta-analyses.

Public Health. 2023-8

[3]
Main Features and Control Strategies to Reduce Overcrowding in Emergency Departments: A Systematic Review of the Literature.

Risk Manag Healthc Policy. 2023-2-21

[4]
Workplace violence in healthcare settings: The risk factors, implications and collaborative preventive measures.

Ann Med Surg (Lond). 2022-5-13

[5]
Perceptions of patient aggression in psychiatric hospitals: a qualitative study using focus groups with nurses, patients, and informal caregivers.

BMC Psychiatry. 2022-5-18

[6]
Perceptions, challenges and experiences of frontline healthcare providers in Emergency Departments regarding Workplace Violence during the COVID-19 pandemic: A protocol for an exploratory qualitative study from an LMIC.

BMJ Open. 2022-2-8

[7]
Hospital-Based Healthcare Workers Victims of Workplace Violence in Italy: A Scoping Review.

Int J Environ Res Public Health. 2021-5-29

[8]
Workplace Violence in Outpatient Physician Clinics: A Systematic Review.

Int J Environ Res Public Health. 2020-9-10

[9]
Prevalence and policy of occupational violence against oral healthcare workers: systematic review and meta-analysis.

BMC Oral Health. 2019-12-12

[10]
Prevalence of workplace violence against healthcare workers: a systematic review and meta-analysis.

Occup Environ Med. 2019-10-13

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