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以“毒”攻毒:针对领导者的负面团队流言可减轻辱骂式监管氛围对团队产生的有害影响。

Combat poison with "poison": Leader-targeted negative team gossip mitigates the detrimental team consequences of abusive supervision climate.

作者信息

Zhong Rui, Yu Lingtao, Zhu Jinlong, Zhu Li

机构信息

Department of Management and Organization, Smeal College of Business, Penn State University.

Organizational Behavior and Human Resources Division, Sauder School of Business, University of British Columbia.

出版信息

J Appl Psychol. 2025 Sep;110(9):1174-1197. doi: 10.1037/apl0001268. Epub 2025 Feb 27.

Abstract

Existing research presents mixed perspectives on the impact of abusive supervision climate on team processes and effectiveness. This discrepancy prompts an important question: when, why, and how does abusive supervision climate become more or less detrimental to teams? By integrating the social functional perspective of gossip with recent theoretical advancements on abusive supervision climate, we develop a novel theoretical model to explain how leader-targeted negative team gossip-defined as the extent to which team members share negative evaluations of the leader's behaviors with each other when the leader is absent-can mitigate the adverse effects of abusive supervision climate on teams. Our model posits that leader-targeted negative team gossip serves its social function in two key ways: (a) It diminishes team members' perception of the leader as a role model, thereby reducing the influence of abusive supervision climate on team aggressive behavior, and (b) it fosters perceived similarity among team members regarding their negative attitudes toward the leader, which lessens the impact of abusive supervision climate on team affective trust. We further argue that these buffering effects of leader-targeted negative team gossip have significant downstream implications for team effectiveness, specifically in terms of team performance and team voluntary turnover. Our model was tested using two multiwave, multisource field studies employing a round-robin design, with samples of 111 and 237 work teams, respectively. The results largely supported our model. We conclude by discussing the theoretical and practical implications of our findings. (PsycInfo Database Record (c) 2025 APA, all rights reserved).

摘要

现有研究对于辱骂性监督氛围对团队流程及效能的影响呈现出不同观点。这种差异引发了一个重要问题:辱骂性监督氛围何时、为何以及如何对团队产生或多或少的不利影响?通过将八卦的社会功能视角与辱骂性监督氛围的最新理论进展相结合,我们构建了一个新颖的理论模型,以解释以领导为目标的负面团队八卦(定义为团队成员在领导不在场时相互分享对领导行为的负面评价的程度)如何减轻辱骂性监督氛围对团队的不利影响。我们的模型假定,以领导为目标的负面团队八卦通过两种关键方式发挥其社会功能:(a)它削弱了团队成员将领导视为榜样的认知,从而减少辱骂性监督氛围对团队攻击性行为的影响;(b)它促进了团队成员在对领导的负面态度上的感知相似性,这减轻了辱骂性监督氛围对团队情感信任的影响。我们进一步认为,以领导为目标的负面团队八卦的这些缓冲效应对于团队效能具有显著的下游影响,特别是在团队绩效和团队自愿离职方面。我们的模型通过两项采用循环设计的多波、多源实地研究进行了测试,样本分别为111个和237个工作团队。结果在很大程度上支持了我们的模型。我们通过讨论研究结果的理论和实践意义来得出结论。(《心理学文摘数据库记录》(c)2025美国心理学会,保留所有权利)

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