Zhang Tingyu, Jiang Qianling, Zhang Wenjing
School of Humanities and School of Design, Jiangnan University, Wuxi, China.
School of Design, Jiangnan University, Wuxi, China.
BMC Psychol. 2025 Mar 25;13(1):298. doi: 10.1186/s40359-025-02614-2.
The proliferation of mobile internet requires children's educational software to be evaluated rigorously and implemented effectively to ensure quality and sustainable development. Understanding the determinants of parents' decisions to sustain the use of such tools is critical with respect to efforts to optimize software design, develop frameworks for relevant policies, and improve digital education strategies.
A theoretical model that integrates the expectation confirmation model (ECM) with the technology acceptance model (TAM) was developed to predict parents' continuance intentions. Data collected from 276 Chinese parents were analysed via structural equation modelling (SEM) with the goal of validating the proposed hypotheses.
Perceived playability, usefulness, social influence, and satisfaction significantly predict continuance intention. Expectation confirmation positively influences playability, ease of use, and satisfaction while reducing perceived risk, although it does not affect continuance decisions directly.
Chinese parents prioritize educational efficacy and interactivity in terms of the apps used by their children; thus, developers should establish a balance between pedagogical value and engagement. Social influence serves as a pivotal driver of adoption, thus highlighting the need for reliable information dissemination. Although perceived risk has only a minimal impact in this context, proactive measures to safeguard content quality and privacy remain imperative.
移动互联网的普及要求对儿童教育软件进行严格评估并有效实施，以确保其质量和可持续发展。了解父母决定持续使用此类工具的决定因素，对于优化软件设计、制定相关政策框架以及改进数字教育策略的努力至关重要。
开发了一个将期望确认模型（ECM）与技术接受模型（TAM）相结合的理论模型，以预测父母的持续使用意图。通过结构方程建模（SEM）对从276名中国父母那里收集的数据进行分析，目的是验证所提出的假设。
感知可玩性、有用性、社会影响和满意度显著预测持续使用意图。期望确认对可玩性、易用性和满意度产生积极影响，同时降低感知风险，尽管它不直接影响持续使用决策。
中国父母在孩子使用的应用程序方面优先考虑教育效果和互动性；因此，开发者应在教学价值和参与度之间取得平衡。社会影响是采用的关键驱动因素，因此凸显了可靠信息传播的必要性。尽管在这种情况下感知风险的影响最小，但保障内容质量和隐私的积极措施仍然至关重要。
