Trillo Alejandra, Ortega-Maldonado Alberto, Lopez-Pena Beatriz, Bretones Francisco D
Department of Social Psychology, Faculty of Labour Relations and Human Resources, Universidad de Granada, 18012 Granada, Spain.
Department of Psychology, Faculty of Business and Communication, Universidad Internacional de La Rioja, 26006 Logroño, Spain.
Behav Sci (Basel). 2025 Feb 26;15(3):274. doi: 10.3390/bs15030274.
Nurses play a key role in healthcare systems, yet their job satisfaction is often challenged by factors such as emotional exhaustion and organisational dynamics. This study examines the relationship between psychological empowerment, affective commitment, and emotional exhaustion as predictors of job satisfaction in a sample of 150 Spanish nurses. Data were collected using validated questionnaires measuring these constructs, and mediation analyses were conducted using the PROCESS macro. Results indicated that psychological empowerment positively influenced job satisfaction both directly and indirectly through affective commitment. However, emotional exhaustion did not significantly mediate this relationship, suggesting that contextual factors such as workload may override its effects. This research contributes to the understanding of job satisfaction among healthcare professionals and highlights the importance of empowerment and affective engagement. Practical implications for hospital management include fostering psychological empowerment through organisational strategies that promote autonomy, competence, and meaningful involvement, which could improve nurses' well-being and organisational performance.
护士在医疗保健系统中发挥着关键作用,然而他们的工作满意度常常受到情绪耗竭和组织动态等因素的挑战。本研究以150名西班牙护士为样本,考察心理授权、情感承诺和情绪耗竭之间的关系,这些因素可作为工作满意度的预测指标。使用经过验证的问卷收集测量这些构念的数据,并使用PROCESS宏进行中介分析。结果表明,心理授权通过情感承诺直接和间接地对工作满意度产生积极影响。然而,情绪耗竭并未显著调节这种关系,这表明工作量等情境因素可能会掩盖其影响。本研究有助于理解医疗保健专业人员的工作满意度,并强调授权和情感投入的重要性。对医院管理的实际启示包括通过促进自主性、能力和有意义参与的组织策略来培养心理授权,这可以改善护士的幸福感和组织绩效。