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通过沟通挑战老年护理污名:对有关老年护理工作的污名化话语的话语回应及其对工作者心理健康的影响

Challenging aged care stigma through communication: discursive responses to stigmatising discourses about aged care work and implications for workers' mental health.

作者信息

Manchha Asmita V, Tann Ken, Way Kïrsten A, Thai Michael

机构信息

Queensland Aphasia Research Centre, School of Health and Rehabilitation Sciences, The University of Queensland, Brisbane, Herston, QLD, 4029, Australia.

Surgical Treatment and Rehabilitation Service (STARS) Education and Research Alliance, The University of Queensland and Metro North Health, Brisbane, QLD, Australia.

出版信息

Eur J Ageing. 2025 Apr 3;22(1):14. doi: 10.1007/s10433-025-00844-2.

Abstract

Occupational stigma can negatively impact aged care workers' (ACWs) mental health. This mixed-methods study investigates whether ACWs who challenge stigmatising discourses, through communication, experience reduced psychological costs of aged care stigma. We screened 184 ACWs' discursive responses and tested for differences in ACWs' mental health between those who challenge stigma and those who do not. A discourse approach was further employed to examine recurring language patterns in 'challenge' discursive responses. ACWs (n = 95) who discursively challenged stigmatising discourses reported lower internalised occupational stigma and psychological distress than those who did not challenge stigma (n = 89). These workers chose to infuse positive value into negative evaluations about ACWs and aged care work. Overall, findings suggest that ACWs may spontaneously challenge occupational stigma, through their discursive responses, which may proactively protect their mental health. We offer practical implications for challenging stigma, including developing guidelines, training, and language-based interventions.

摘要

职业污名会对老年护理工作者的心理健康产生负面影响。这项混合方法研究调查了那些通过沟通挑战污名化话语的老年护理工作者是否会减少老年护理污名带来的心理成本。我们筛选了184名老年护理工作者的话语反应,并测试了挑战污名的工作者和未挑战污名的工作者在心理健康方面的差异。我们还采用了话语分析方法来研究“挑战”话语反应中反复出现的语言模式。与未挑战污名的工作者(n = 89)相比,那些通过话语挑战污名化话语的老年护理工作者(n = 95)报告的内化职业污名和心理困扰更低。这些工作者选择将积极价值注入对老年护理工作者和老年护理工作的负面评价中。总体而言,研究结果表明,老年护理工作者可能会通过他们的话语反应自发地挑战职业污名,这可能会积极保护他们的心理健康。我们为挑战污名提供了实际建议,包括制定指导方针、培训和基于语言的干预措施。

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