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药剂师的同情疲劳与满意度:患病率及相关因素

Compassion fatigue and satisfaction among pharmacists: Prevalence and associated factors.

作者信息

Salihu Ejura Yetunde, Tewogbola Promise, Joseph Deborah Tolani, Ofuokwu-Oduniyi Joy, Chewning Betty

机构信息

Social and Administrative Sciences Division, University of Wisconsin-Madison School of Pharmacy, USA; Department of Family Medicine and Community Health, University of Wisconsin-Madison, USA.

Department of Psychology, Southern Illinois University, USA.

出版信息

Res Social Adm Pharm. 2025 Sep;21(9):697-703. doi: 10.1016/j.sapharm.2025.04.003. Epub 2025 Apr 7.

Abstract

PURPOSE

The rising rate of chronic illnesses and infections, including Covid-19 have placed enormous pressure on pharmacists. The high workload and constant exposure to the suffering of their patients make pharmacists more likely to experience chronic fatigue, including compassion fatigue (CF). There has been a rise in CF rates across the healthcare workforce with CF been noted as a risk factor for increased medication errors, poor patient care, absenteeism, and staff turnover. While CF has been extensively studied in other healthcare workplace contexts such as nursing and social work, compassion fatigue remains understudied in the pharmacy workplace context. The aim of this study is to assess the prevalence and factors associated with compassion fatigue and compassion satisfaction among pharmacists.

METHODS

Fifty-four pharmacists working in a midwestern state in the United States completed an anonymous online survey, containing the Professional Quality of Life (ProQOL), Brief Resilience and Coping, demographics, and a brief meditation history questionnaire.

RESULTS

Most respondents identified as White (70 %), were 26-33 years old and reported working 41-60 h weekly. Respondents reported moderate levels of compassion satisfaction (34.23 ± 6.11), low to moderate levels of burnout (25.02 ± 6.28), low secondary traumatic stress (21.07 ± 5.63), and overall moderate CF scores (46.38 ± 11.07). Community pharmacists reported the highest levels of STS and the lowest compassion satisfaction.

CONCLUSION

Workplace setting, work hours, and meditation practice were associated with CF and compassion satisfaction levels among pharmacists. Multi-faceted interventions that improve working conditions and prioritize self-care among pharmacists are needed.

摘要

目的

包括新冠疫情在内的慢性病和感染发病率不断上升,给药剂师带来了巨大压力。高工作量以及持续接触患者的痛苦使得药剂师更容易出现慢性疲劳,包括同情疲劳(CF)。整个医疗行业劳动力中的同情疲劳发生率都有所上升,CF被认为是用药错误增加、患者护理质量差、旷工和员工流动率上升的一个风险因素。虽然在护理和社会工作等其他医疗工作场所背景下对CF进行了广泛研究,但在药房工作场所背景下,同情疲劳仍未得到充分研究。本研究的目的是评估药剂师中同情疲劳和同情满意度的患病率及其相关因素。

方法

在美国中西部一个州工作的54名药剂师完成了一项匿名在线调查,调查内容包括职业生活质量(ProQOL)、简短复原力与应对能力、人口统计学信息以及一份简短的冥想史问卷。

结果

大多数受访者为白人(70%),年龄在26 - 33岁之间,报告每周工作41 - 60小时。受访者表示同情满意度处于中等水平(34.23±6.11),倦怠程度为低到中等(25.02±6.28),继发性创伤压力较低(21.07±5.63),总体CF得分中等(46.38±11.07)。社区药剂师报告的继发性创伤压力水平最高,同情满意度最低。

结论

工作场所环境、工作时长和冥想练习与药剂师的CF及同情满意度水平相关。需要采取多方面的干预措施来改善工作条件,并将药剂师的自我护理放在优先位置。

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