海地非传染性疾病患者就诊依从性的短信提醒:一项试点研究。

Text message reminders for visit adherence among non-communicable disease patients in Haiti: A pilot study.

作者信息

Dawson Calixte, Morris Sarah M, Toussaint Evyrna, Fénelon Darius Léopold, Banigbe Bolanle, Kwan Gene F

机构信息

Zanmi Lasante, Croix-des-Bouquets, Ouest, Haiti.

Department of Medicine, Boston University Chobanian & Avedisian School of Medicine, Boston, Massachusetts, United States of America.

出版信息

PLOS Glob Public Health. 2025 Apr 17;5(4):e0004376. doi: 10.1371/journal.pgph.0004376. eCollection 2025.

Abstract

Clinic appointment compliance is a challenge to care continuity for people with chronic non-communicable diseases (NCD) globally. Short-message-service (SMS) text reminders have improved attendance in several settings but have not been tested in Haiti. This pilot study of an SMS reminder strategy to improve clinic attendance for NCD patients in Central Haiti assessed the feasibility and acceptability the messages. We included patients in the NCD clinic - adults with hypertension, type 2 diabetes, and heart failure; and children/young adults with type 1 diabetes (T1D) - at Hôpital Universitaire de Mirebalais. Patients with appointments between December 13-22, 2021, were sent SMS reminders 3 days and 1 day before their visit. Patients completed a survey at their appointment evaluating the usefulness, acceptability, and feasibility of the reminders. We assessed barriers to receiving the SMS and how they influence clinic attendance. Ninety-six patients had a scheduled appointment during the study period. SMS reminders were sent to all patients with recorded phone numbers (91.2%). 72 patients (75%) attended their visit. Half of those who attended their visit received the SMS. Of these patients, 100% liked the reminder, 97.2% wanted to receive future messages, and 22.2% reported they would not have attended their visit without the reminder. Of the 36 patients who did not receive the SMS, 38.9% changed their phone number while 33.3% did not have access to a phone. Barriers to receiving the SMS were inconsistent cellular signal (25%) and lack of access to a phone (22%). Sending SMS reminders was feasible and acceptable to NCD patients. The messages were universally liked by the patients and positively influenced the decision of some to attend their visit. Barriers to uptake include updating phone numbers and access to phones. If implemented at scale, SMS reminders may improve appointment attendance in rural Haiti for those with mobile phones.

摘要

诊所预约依从性是全球慢性非传染性疾病(NCD)患者护理连续性面临的一项挑战。短信提醒在多种情况下提高了就诊率,但尚未在海地进行过测试。这项关于短信提醒策略以提高海地中部非传染性疾病患者诊所就诊率的试点研究评估了短信的可行性和可接受性。我们纳入了米雷巴莱大学医院非传染性疾病诊所的患者——患有高血压、2型糖尿病和心力衰竭的成年人;以及患有1型糖尿病(T1D)的儿童/青年。2021年12月13日至22日有预约的患者在就诊前3天和1天收到短信提醒。患者在预约就诊时完成了一项调查,评估提醒的有用性、可接受性和可行性。我们评估了接收短信的障碍以及它们如何影响诊所就诊率。在研究期间,96名患者有预约安排。短信提醒发送给了所有有记录电话号码的患者(91.2%)。72名患者(75%)就诊。就诊的患者中有一半收到了短信。在这些患者中,100%喜欢提醒,97.2%希望收到未来的短信,22.2%报告称如果没有提醒他们就不会就诊。在36名未收到短信的患者中,38.9%更改了电话号码,33.3%没有手机。接收短信的障碍包括信号不稳定(25%)和没有手机(22%)。发送短信提醒对非传染性疾病患者来说是可行且可接受的。这些短信普遍受到患者喜爱,并对一些人就诊的决定产生了积极影响。采用的障碍包括更新电话号码和获取手机。如果大规模实施,短信提醒可能会提高海地农村地区有手机者的预约就诊率。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/0df8/12005549/caa5b7d859fa/pgph.0004376.g001.jpg

文献AI研究员

20分钟写一篇综述,助力文献阅读效率提升50倍

立即体验

用中文搜PubMed

大模型驱动的PubMed中文搜索引擎

马上搜索