护士长在新冠疫情期间的工作幸福感体验

Nurse managers' experiences of work well-being during the COVID-19 pandemic.

作者信息

Ahlqvist Annika, Pursio Katja, Nurmeksela Anu, Kvist Tarja

机构信息

Department of Nursing Science, University of Eastern Finland, Kuopio Campus, PL 1627, Kuopio, 70211, Finland.

Wellbeing Services County of Central Finland, Jyväskylä, Finland.

出版信息

BMC Nurs. 2025 Apr 29;24(1):466. doi: 10.1186/s12912-025-03081-1.

DOI:10.1186/s12912-025-03081-1

PMID:40301907

原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC12039095/

Abstract

BACKGROUND

The prolonged COVID-19 pandemic affected healthcare professionals' work and well-being in numerous ways. Nurse managers, in particular, played a crucial and complex role in maintaining and leading healthcare services, ensuring the safety of both staff and patients, and supporting their teams. Gaining a deeper understanding of nurse managers' experiences and the factors influencing their well-being at work is essential for providing effective support in the future. The aim of this study is to describe nurse managers' experiences of work well-being during the COVID-19 pandemic.

METHODS

A qualitative interview study design was used. Semi-structured interviews were conducted in the fall 2021 between the third and fourth pandemic waves at a Finnish university hospital. Twelve nurse managers participated in online video interviews, and the data were analyzed using inductive content analysis.

RESULTS

Nurse managers' experiences of work well-being during the COVID-19 pandemic were classified into five main categories: meaningfulness of work, commitment to work, impaired physical and mental well-being, nature of work, and perceived support. These main categories included a total of 15 subcategories, reflecting a diverse range of experiences. The pandemic provided some positive experiences, allowing nurse managers to leverage their strengths and, for some, enhancing the meaningfulness and joy of their work. It also tested their mental and physical health, prompted some to consider leaving their roles, and highlighted a desire for recognition. Multiprofessional support was seen as essential.

CONCLUSIONS

Recognition, encouragement, open communication, availability and multiprofessional social support are important ways of supporting nurse managers and enhancing their work well-being. Understanding factors that contribute to nurse managers' experiences during the pandemic will help organizations and nursing management develop sustainable work well-being and working environments in the future, especially during crises.

CLINICAL TRIAL NUMBER

Not applicable.

摘要

背景

长期的新冠疫情在诸多方面影响了医护人员的工作和福祉。尤其是护士长，在维持和领导医疗服务、确保员工和患者安全以及支持团队方面发挥了关键而复杂的作用。深入了解护士长的工作经历以及影响其工作福祉的因素对于未来提供有效支持至关重要。本研究的目的是描述新冠疫情期间护士长的工作福祉体验。

方法

采用定性访谈研究设计。2021年秋季，在芬兰一家大学医院的第三波和第四波疫情期间进行了半结构化访谈。12名护士长参与了在线视频访谈，并使用归纳性内容分析法对数据进行了分析。

结果

新冠疫情期间护士长的工作福祉体验分为五个主要类别：工作意义、工作投入、身心健康受损、工作性质和感知到的支持。这些主要类别共包括15个子类别，反映了各种各样的体验。疫情带来了一些积极体验，使护士长能够发挥自身优势，对一些人来说，还增强了工作的意义和乐趣。疫情也考验了他们的身心健康，促使一些人考虑离职，并凸显了对认可的渴望。多专业支持被视为至关重要。