Ahlqvist Annika, Nurmeksela Anu, Kvist Tarja
Department of Nursing Science, Faculty of Health Sciences, University of Eastern Finland, Kuopio Campus, PL 1627, Kuopio 70211, Finland.
J Nurs Manag. 2023 Dec 20;2023:8191426. doi: 10.1155/2023/8191426. eCollection 2023.
To explore and describe nurse managers' experiences of how the COVID-19 pandemic affected their leadership work.
As frontline leaders in healthcare, the work of nurse managers was dominated by the global COVID-19 pandemic in recent years.
Semistructured interviews were carried out during autumn 2021 at a Finnish university hospital. Twelve nurse managers participated in video call interviews, and the data were analysed by inductive content analysis.
Four main categories of COVID-19 effect on the nurse managers' leadership work were identified: increased work requirements; changes in work content; crisis communication; and human resources. The main categories included a total of 14 subcategories.
The complexity and range of nurse managers' leadership work during the pandemic were emphasized. Nurse managers performed several important tasks that ensured ongoing delivery of healthcare services. Flexibility, ability to solve problems, capacity to tolerate uncertainty, pressure and rapidly evolving situations, excellent crisis communicational skills, and an ability to address the diverse needs of their staff were key competencies that nurse managers relied on during this period. . Nurse managers' experiences of COVID-19 can inform practice, policies, nursing, and nursing leadership education in relation to future crises.
探讨并描述护士长在新冠疫情期间其领导工作所受影响的经历。
作为医疗保健领域的一线领导者，近年来护士长的工作主要受全球新冠疫情的影响。
2021年秋季在芬兰一家大学医院进行了半结构式访谈。12名护士长参与了视频通话访谈，并采用归纳性内容分析法对数据进行了分析。
确定了新冠疫情对护士长领导工作产生影响的四个主要类别：工作要求增加；工作内容变化；危机沟通；以及人力资源。主要类别共包括14个子类别。
强调了疫情期间护士长领导工作的复杂性和范围。护士长执行了多项重要任务，以确保医疗服务的持续提供。灵活性、解决问题的能力、容忍不确定性、压力和快速变化情况的能力、出色的危机沟通技巧以及满足员工多样化需求的能力是护士长在此期间所依赖的关键能力。护士长对新冠疫情的经历可为未来危机的实践、政策、护理及护理领导力教育提供参考。
