Cohen A, Colligan M J, Berger P
J Occup Med. 1985 Aug;27(8):543-51. doi: 10.1097/00043764-198508000-00009.
The content, style, and mode of company communications directed to workers regarding job hazards and health risks are frequently based only on concerns for technical accuracy and legal liability. These considerations as shaping factors in informational messages do not ensure worker understanding and responsiveness. Moreover, the uncertainty of health threats posed by many workplace chemical and physical agents, and the delayed, insidious disorders they may portend, present formidable obstacles in this regard. This report describes guidelines that attempt to overcome these difficulties, with specific reference to printed forms of informational material. The guidelines are based on concepts from the cognitive and social psychology literature, with additional input from experts in those fields as well as representatives from management and labor who have responsibilities for worker health education in their respective organizations. Selected guidelines are presented and critiques are offered of samples of hazard information materials directed to workers in light of the guidelines' prescriptions. Field trials are planned as a follow-up.
公司向员工传达有关工作场所危害和健康风险的内容、风格及方式,通常仅基于对技术准确性和法律责任的考量。这些作为信息传达塑造因素的考量,并不能确保员工理解并做出回应。此外,许多工作场所的化学和物理因素所构成的健康威胁具有不确定性,以及它们可能预示的延迟性、潜伏性疾病,在这方面构成了巨大障碍。本报告描述了试图克服这些困难的指导方针,特别提及了印刷形式的信息材料。这些指导方针基于认知和社会心理学文献中的概念,并得到了这些领域专家以及各自组织中负责员工健康教育的管理层和劳工代表的额外投入。文中呈现了选定的指导方针,并根据指导方针的规定对针对员工的危害信息材料样本进行了评析。计划开展实地试验作为后续行动。