Shi Haoning, Chen Zhiyu, Du Xingyao, Jiang Jing, Peng Ying, Wang Chunni, Zheng Shuangjiang, Huang Qi, Xiao Mingzhao, Zhao Qinghua, Huang Huanhuan
Nursing Department, The First Affiliated Hospital of Chongqing Medical University, Chongqing, 40016, China.
The Center of Nursing Research, The First Affiliated Hospital of Chongqing Medical University, Chongqing, 40016, China.
Arch Public Health. 2025 May 6;83(1):118. doi: 10.1186/s13690-025-01612-5.
Patient safety culture (PSC) is crucial for reducing medical errors and improving patient outcomes globally. This study aims to identify key improvement targets in China's PSC to promote a safer healthcare environment.
Data were extracted from two national PSC surveys conducted in 2016 and 2020 and were analyzed using the 12-dimensional Hospital Survey on Patient Safety Culture (HSOPSC) 1.0 questionnaire. Central targets were identified through strength, closeness, and betweenness centrality. Network stability was assessed using the case dropping bootstrap method.
A total of 24,529 responses were included, with an average positive response rate of 63.92%. Teamwork within units had the highest rate, and nonpunitive response to error the lowest. Feedback and communication about errors showed the greatest strength (1.302), closeness (0.008), and betweenness (22), occupying a core node position in both genders and correlating strongly with communication openness. After the COVID-19 pandemic, the core node position of management support for patient safety has become more prominent.
While teamwork is a notable strength, there is room to enhance the nonpunitive response to errors. Improving feedback and communication practices can further bolster openness and collaboration within teams, leading to an overall healthier work environment.
患者安全文化(PSC)对于在全球范围内减少医疗差错和改善患者结局至关重要。本研究旨在确定中国患者安全文化中的关键改进目标,以促进更安全的医疗环境。
数据取自2016年和2020年进行的两项全国性患者安全文化调查,并使用12维度的患者安全文化医院调查(HSOPSC)1.0问卷进行分析。通过强度中心性、接近中心性和中介中心性确定核心目标。使用案例删除自助法评估网络稳定性。
共纳入24529份回复,平均积极回复率为63.92%。科室内部团队合作率最高,对差错的无惩罚性反应率最低。差错的反馈与沟通显示出最大的强度(1.302)、接近中心性(0.008)和中介中心性(22),在两性中均占据核心节点位置,且与沟通开放性密切相关。在新冠疫情之后,管理对患者安全支持的核心节点位置变得更加突出。
虽然团队合作是一个显著优势,但在增强对差错的无惩罚性反应方面仍有提升空间。改善反馈与沟通做法可进一步加强团队内部的开放性与协作,营造一个整体更健康的工作环境。