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算法粉丝文化:生成式人工智能如何重塑体育营销、球迷参与度和体育的公正性。

Algorithmic fandom: how generative AI is reshaping sports marketing, fan engagement, and the integrity of sport.

作者信息

Westerbeek Hans

机构信息

Victoria University Business School, Victoria University, Melbourne, Australia.

出版信息

Front Sports Act Living. 2025 May 8;7:1597444. doi: 10.3389/fspor.2025.1597444. eCollection 2025.

Abstract

Generative artificial intelligence (AI) is rapidly transforming the landscape of sports marketing by enabling hyper-personalised fan engagement, real-time content delivery, and data-driven commercial strategies. Leveraging technologies such as machine learning, predictive analytics, and automated content generation, sports organisations are increasingly able to tailor fan experiences, anticipate behaviour, and optimise revenue models. While these advancements offer significant opportunities for enhancing interactivity and commercial growth, they also introduce complex ethical, psychological, and regulatory challenges. This paper critically examines the dual nature of generative AI in sports marketing, with a particular focus on consumer autonomy, data monetisation, and the influence of AI-driven personalisation on fan behaviour. Using narrative literature review approach, the paper draws on emerging research, industry cases, and interdisciplinary literature, and explores how algorithmic recommendation systems can manipulate fan decisions, reinforce digital echo chambers, and marginalise underrepresented sports. Special attention is given to the impact of AI on children and adolescents, who are particularly vulnerable to targeted content, gamification, and AI-curated betting environments. The integration of AI in gambling platforms and the commercialisation of fan data raise significant concerns around privacy, consent, and long-term wellbeing. The paper concludes by offering some implementation guidance for sport ecosystem stakeholders. It also outlines a future research agenda that calls for empirical investigations into the long-term effects of AI on fan behaviour, the development of regulatory frameworks to safeguard consumer rights, and interdisciplinary collaboration to design ethical AI systems. By identifying these critical issues, the paper aims to support a more inclusive, transparent, and integrity-focused application of AI in sport.

摘要

生成式人工智能(AI)正在迅速改变体育营销的格局,它能够实现超个性化的粉丝互动、实时内容交付以及数据驱动的商业策略。借助机器学习、预测分析和自动内容生成等技术,体育组织越来越能够定制粉丝体验、预测行为并优化收入模式。虽然这些进步为增强互动性和商业增长提供了重大机遇,但它们也带来了复杂的伦理、心理和监管挑战。本文批判性地审视了生成式人工智能在体育营销中的双重性质,特别关注消费者自主性、数据货币化以及人工智能驱动的个性化对粉丝行为的影响。本文采用叙事文献综述方法,借鉴新兴研究、行业案例和跨学科文献,探讨算法推荐系统如何操纵粉丝决策、强化数字回音室以及边缘化代表性不足的体育项目。特别关注人工智能对儿童和青少年的影响,他们特别容易受到定向内容、游戏化和人工智能策划的博彩环境的影响。人工智能在赌博平台中的整合以及粉丝数据的商业化引发了对隐私、同意和长期福祉的重大担忧。本文最后为体育生态系统利益相关者提供了一些实施指导。它还概述了一个未来研究议程,呼吁对人工智能对粉丝行为的长期影响进行实证研究,制定保护消费者权利的监管框架,以及开展跨学科合作以设计符合伦理的人工智能系统。通过识别这些关键问题,本文旨在支持在体育中更具包容性、透明度和注重诚信的人工智能应用。

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