The Relationship among Crisis and Emergency Risk Communication, Managerial Support, and Nurses' Social Capital During COVID-19 Pandemic.

BACKGROUND

The COVID-19 pandemic has significantly impacted the nursing team, emphasizing the need for effective emergency risk communication in public health situations. The current study aims to explore the relationship among CERC, managerial support, and nurses' social capital during recovery the from COVID-19 pandemic.

METHOD

The researchers utilized a descriptive correlational research design. The study was carried out at four large hospitals that provide mainly tertiary health care services. A systemic random sampling technique was adopted to select 839 nurses working at the selected settings. Three instruments were used; Crisis and Emergency Risk Communication, Top management Support, and Nurses' Social Capital questionnaires. The researchers used Spearman correlation, Mann-Whitney test, Student test, analysis of variance, and Kruskal-Wallis tests to analyze collected data.

RESULTS

Significant positive correlations were noted between Crisis and Emergency Risk Communication as independent variables, and each of top management support and social capital as dependent variables.

CONCLUSION

COVID-19 pandemic had put significant pressure on nurses' social capital and their ability to communicate effectively. Thus, focusing on risk communication and managerial support are crucial for keeping staff social capital, especially during health crisis.

IMPLICATIONS FOR NURSING MANAGEMENT

Continuous training centered on risk communication during emergencies and health crises coupled with high managerial support would keep staff nurses' social capital.