Jiang Yajun, Huang Longfang, Zhou Huiling, Wu Ke
College of Tourism & Landscape Architecture, Guilin University of Technology, Guilin, Guangxi, China.
College of International Tourism and Public Administration, Hainan University, Haikou, Hainan, China.
PLoS One. 2025 May 28;20(5):e0323355. doi: 10.1371/journal.pone.0323355. eCollection 2025.
This study explores the mediating role of place attachment (PA) and subjective well-being (SWB) in the mechanism of tourist tolerance behavior (TTB) from the perspective of host-guest interaction (HGI). Taking the Two Rivers and Four Lakes Scenic Area and Xingping Ancient Town in Guilin, a world-renowned tourist destination in China, as research cases, this study collected survey questionnaires from tourists in the scenic spots and used structural equation modeling to test the theoretical hypotheses of TTB. The results show that HGI has a significantly positive effect on TTB. Tourists' PA and SWB play a partial mediating role between HGI and TTB. In addition, the study further verified the role of PA and SWB as chain mediators between HGI and TTB. This study not only expands the research scope of tourist citizenship behavior, but also reveals the key factors to improve TTB in tourist destinations. Finally, it provides relevant insights from the perspective of tourist destination management and services.
本研究从主客互动(HGI)的视角出发,探讨地方依恋(PA)和主观幸福感(SWB)在游客容忍行为(TTB)机制中的中介作用。以中国著名旅游目的地桂林的两江四湖景区和兴坪古镇为研究案例,本研究收集了景区内游客的调查问卷,并使用结构方程模型来检验TTB的理论假设。结果表明,HGI对TTB有显著的正向影响。游客的PA和SWB在HGI和TTB之间起部分中介作用。此外,该研究进一步验证了PA和SWB作为HGI和TTB之间链式中介的作用。本研究不仅拓展了游客公民行为的研究范围,还揭示了改善旅游目的地TTB的关键因素。最后,它从旅游目的地管理和服务的角度提供了相关见解。