Slotfeldt M L
Am J Hosp Pharm. 1985 Sep;42(9):1943-7.
How pharmacy directors can further the development of patient-oriented services is described. A philosophy of responsibility for patient outcomes instead of for specific functions is necessary for achieving pharmacy's full potential. Overall, pharmacy practice today does not reflect this sense of responsibility for drug-use control. Management that encourages greater accountability; a mission statement and goals; specific definitions of performance criteria; evaluation of services in terms of patient-care outcomes; and increased interaction with physicians, nurses, and hospital administrators are needed. A director can guide pharmacists in a recommitment to professional services that will result in positive patient-care outcomes.
本文描述了药房主任如何进一步推动以患者为导向的服务发展。要充分发挥药房的潜力，必须树立对患者治疗结果负责而非对特定职能负责的理念。总体而言，当今的药房实践并未体现出对药物使用控制的这种责任感。需要鼓励增强问责制的管理；一份使命声明和目标；绩效标准的具体定义；根据患者护理结果对服务进行评估；以及增加与医生、护士和医院管理人员的互动。主任可以引导药剂师重新致力于专业服务，从而带来积极的患者护理结果。
