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新西兰社区药剂师的定性研究:心理健康素养以及社区药房提供和接受心理保健的障碍与促进因素

A qualitative study of community pharmacists in New Zealand: mental health literacy and the barriers and facilitators to providing and receiving mental healthcare in community pharmacies.

作者信息

Sundram Frederick, Chan Amy Hai Yan, Lin Joanne C, Rimal Retina, Chen Timothy F, Sheridan Jane L

机构信息

Department of Psychological Medicine, Faculty of Medical and Health Sciences, The University of Auckland, New Zealand.

Centre for Brain Research, Faculty of Medical and Health Sciences, The University of Auckland, Auckland, New Zealand.

出版信息

Explor Res Clin Soc Pharm. 2025 Jun 8;19:100621. doi: 10.1016/j.rcsop.2025.100621. eCollection 2025 Sep.

DOI:10.1016/j.rcsop.2025.100621
PMID:40585783
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC12206132/
Abstract

BACKGROUND

Community pharmacists (CPs) play a valuable role in the provision of mental healthcare in primary care settings; however, CPs may not be comfortable or confident doing so. Mental health literacy (MHL) of CPs and consumers, alongside factors in community pharmacies may contribute to this.

OBJECTIVE

The aims of this study were to explore how MHL may affect the provision and receipt of mental healthcare in community pharmacies, and the perceived barriers and facilitators for CPs in providing mental healthcare.

METHODS

Participants were recruited from a sample of respondents to a prior national survey of MHL in CPs. Thirteen CPs with a mean age of 40 years, comprising participants from both independent and chain pharmacies were recruited. Individual, semi-structured interviews were conducted, followed by professional transcription and thematic analysis.

RESULTS

Analysis revealed five main themes describing factors related to MHL and also the provision of mental healthcare services in community pharmacies: 1) Complexities in the understanding of and recognition and management of mental illness; 2) Attitudes and experiences of CPs in supporting mental health needs; 3) Prevention and management of mental illness needing a collaborative approach; 4) Opportunities and challenges within community pharmacies to support mental healthcare needs; and 5) Preparedness and willingness of CPs to provide mental healthcare.

CONCLUSIONS

CPs identified several MHL-related factors that could affect mental healthcare delivery by CPs and consumers receiving care. CPs also described several ways to enhance preparedness to deliver mental healthcare in community pharmacies including working collaboratively with other healthcare providers.

摘要

背景

社区药剂师在基层医疗环境中提供精神卫生保健方面发挥着重要作用;然而,社区药剂师可能对此并不自在或自信。社区药剂师和消费者的心理健康素养以及社区药房的相关因素可能导致了这种情况。

目的

本研究旨在探讨心理健康素养如何影响社区药房精神卫生保健的提供与接受,以及社区药剂师在提供精神卫生保健方面所感知到的障碍和促进因素。

方法

参与者是从之前一项关于社区药剂师心理健康素养的全国性调查的受访者样本中招募的。招募了13名平均年龄为40岁的社区药剂师,包括来自独立药房和连锁药房的参与者。进行了个人半结构式访谈,随后进行专业转录和主题分析。

结果

分析揭示了五个主要主题,描述了与心理健康素养以及社区药房精神卫生保健服务提供相关的因素:1)对精神疾病的理解、识别和管理的复杂性;2)社区药剂师在支持精神健康需求方面的态度和经验;3)精神疾病的预防和管理需要采用协作方法;4)社区药房内支持精神卫生保健需求的机会和挑战;5)社区药剂师提供精神卫生保健的准备情况和意愿。

结论

社区药剂师确定了几个与心理健康素养相关的因素,这些因素可能会影响社区药剂师提供的精神卫生保健以及接受护理的消费者。社区药剂师还描述了几种提高在社区药房提供精神卫生保健准备情况的方法,包括与其他医疗服务提供者合作。

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