Coulter D L, Koester B S
J Dev Behav Pediatr. 1985 Dec;6(6):334-8.
We tested the hypothesis that parents of children with epilepsy may have unmet information needs because their physicians do not fully appreciate what those needs are. Twenty-four parents ranked 60 items of possible concern to them that reflected medical, school, socialization, personality, and family relationship issues. Five neurologists who treat children with epilepsy ranked the same 60 items to predict parental concerns. Ranking was performed using the Q-sort technique. Parents' and physicians' rankings were compared using a two-tailed Mann-Whitney U test. There was a statistically significant difference between the two groups on 17 of the 60 items. The physicians tended to overestimate the importance of medical concerns and underestimate the importance of psychosocial concerns. Poor communication may occur when physicians do not recognize parental concerns or parental levels of understanding of health and illness.
癫痫患儿的家长可能存在未被满足的信息需求,因为他们的医生没有充分了解这些需求是什么。24位家长对60项他们可能关心的事项进行了排序,这些事项反映了医疗、学校、社交、性格及家庭关系等问题。五位治疗癫痫患儿的神经科医生对同样的60项进行排序,以预测家长关心的问题。排序采用Q分类技术。使用双侧曼-惠特尼U检验比较家长和医生的排序。在60项中的17项上,两组之间存在统计学上的显著差异。医生往往高估医疗问题的重要性,而低估心理社会问题的重要性。当医生没有认识到家长关心的问题或家长对健康和疾病的理解程度时,可能会出现沟通不畅的情况。