Koinis Aristotelis, Papathanasiou Ioanna V, Kouroutzis Ioannis, Papathanasiou Iokasti, Anagnostopoulou Dimitra, Androutsakos Ioannis, Papandreou Maria, Katsaiti Ioulia, Tsioumas Nikolaos, Mourtziapi Melpomeni, Sarafis Pavlos, Malliarou Maria
Department of Nursing, University of Thessaly, Gaiopolis Campus, Larissa-Trikala Ring-Road, 415 00 Larissa, Greece.
Laboratory of Education and Research of Trauma Care and Patient Safety, Department of Nursing, University of Thessaly, Gaiopolis Campus, Larissa-Trikala Ring-Road, 415 00 Larissa, Greece.
Healthcare (Basel). 2025 Aug 5;13(15):1915. doi: 10.3390/healthcare13151915.
Workplace mobbing is a widespread phenomenon with serious psychological and emotional consequences on employees' emotional well-being. Psychological resilience has been identified as a potential protective factor against such adverse outcomes. This study investigates the relationship between workplace mobbing and emotional well-being, as expressed through positive and negative affect, and examines the mediating role of psychological resilience in this association. Ninety nurses participated in this cross-sectional study. Data were collected using the Connor-Davidson Resilience Scale (CD-RISC), the Workplace Psychologically Violent Behaviors (WPVB) scale, and the Positive and Negative Affect Schedule (PANAS). Statistical analyses included correlation, multiple regression, and mediation using bootstrapped confidence intervals. Resilience was strongly associated with positive affect (r = 0.74, < 0.001) and inversely with negative affect (r = -0.46, < 0.001). Mobbing was significantly related to increased negative affect (β = 0.12, < 0.001) but not to positive affect. Resilience emerged as the strongest predictor of emotional outcomes and partially mediated the relationship between "Attack on professional role" and negative affect. Psychological resilience plays a key protective role in moderating the emotional impact of workplace mobbing. Enhancing resilience in healthcare professionals may mitigate the negative emotional effects of mobbing, although it does not fully buffer against all its consequences.
职场欺凌是一种普遍存在的现象，会对员工的情绪健康产生严重的心理和情感后果。心理韧性已被确定为抵御此类不良后果的潜在保护因素。本研究调查职场欺凌与通过积极和消极情绪表现出的情绪健康之间的关系，并检验心理韧性在这种关联中的中介作用。90名护士参与了这项横断面研究。使用康纳-戴维森韧性量表（CD-RISC）、职场心理暴力行为（WPVB）量表和正负情绪量表（PANAS）收集数据。统计分析包括相关性分析、多元回归分析以及使用自抽样置信区间的中介分析。韧性与积极情绪密切相关（r = 0.74，<0.001），与消极情绪呈负相关（r = -0.46，<0.001）。欺凌与消极情绪增加显著相关（β = 0.12，<0.001），但与积极情绪无关。韧性是情绪结果的最强预测因素，并部分中介了“对职业角色的攻击”与消极情绪之间的关系。心理韧性在调节职场欺凌的情绪影响方面起着关键的保护作用。增强医护人员的韧性可能会减轻欺凌的负面情绪影响，尽管它并不能完全缓冲其所有后果。
