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摩洛哥护士工作满意度的相关因素:一项横断面二次数据分析

Factors Related to Job Satisfaction Among Moroccan Nurses: A Cross-Sectional Secondary Data Analysis.

作者信息

Al Hassani Wafaa, El Achhab Youness, Hachri Hafid, Alaoui Belghiti Abdelali, Nejjari Chakib

机构信息

Nursing Sciences, Euromed University of Fes, Fez, MAR.

Biological Sciences, Regional Center for Education and Training Careers Fez-Meknes, Fez, MAR.

出版信息

Cureus. 2025 Jul 30;17(7):e89078. doi: 10.7759/cureus.89078. eCollection 2025 Jul.

Abstract

Background Nurses' job satisfaction directly affects the quality of patient care and organizational performance, yet little is known about its determinants in Morocco. This study assessed overall job satisfaction levels and examined how key demographic and workplace factors influence these levels. Methods and materials A secondary analysis was conducted on the 2018 Ministry of Health national survey of healthcare workers. The sample consisted of 842 nurses from 160 public institutions, selected through a stratified two-stage cluster design. Job satisfaction was measured with a 25‑item, seven-domain scale (total possible score=25-125; Cronbach's alpha=0.86). Descriptive statistics, Mann-Whitney U and Kruskal-Wallis tests, and multiple linear regression were used to explore associations between job satisfaction scores and demographic variables (age, gender, and years of experience) as well as workplace characteristics (institution type and geographic region). Results The mean total job satisfaction score was 71.5±12.7, indicating a moderate level overall. No significant differences were observed by gender or years of experience. Nurses aged 40-50 years scored higher than those aged <40 or >50 years (p<0.05). Health center nurses reported lower satisfaction than hospital or other facility nurses (p<0.01). Those in the north‑central region were less satisfied than their peers in the western and eastern southern regions (p<0.01). In multivariable analysis, only institution type (β=2.75, p<0.01) and region (β=1.24, p=0.03) remained significant predictors, although the adjusted R² was modest (0.025). Conclusion Moroccan nurses exhibit moderate job satisfaction overall, with notably lower scores in rural primary healthcare centers and less resourced regions. Addressing workplace conditions through infrastructure upgrades, incentive packages, staffing support, and professional development opportunities could enhance satisfaction and retention, ultimately improving health service equity and quality.

摘要

背景 护士的工作满意度直接影响患者护理质量和组织绩效,但在摩洛哥,其决定因素却鲜为人知。本研究评估了总体工作满意度水平,并考察了关键人口统计学和工作场所因素如何影响这些水平。

方法和材料 对2018年卫生部医护人员全国调查进行了二次分析。样本包括来自160个公共机构的842名护士,通过分层两阶段整群设计选取。工作满意度用一个包含25个项目、七个领域的量表进行测量(总分可能为25 - 125分;克朗巴哈α系数 = 0.86)。描述性统计、曼 - 惠特尼U检验和克鲁斯卡尔 - 沃利斯检验以及多元线性回归用于探讨工作满意度得分与人口统计学变量(年龄、性别和工作年限)以及工作场所特征(机构类型和地理区域)之间的关联。

结果 总体工作满意度平均总得分为71.5±12.7,表明总体处于中等水平。性别和工作年限方面未观察到显著差异。40 - 50岁的护士得分高于年龄小于40岁或大于50岁的护士(p<0.05)。健康中心的护士报告的满意度低于医院或其他机构的护士(p<0.01)。中北部地区的护士比西部和东南部地区的同行满意度更低(p<0.01)。在多变量分析中,尽管调整后的R²适中(0.025),但只有机构类型(β = 2.75,p<0.01)和地区(β = 1.24,p = 0.03)仍然是显著的预测因素。

结论 摩洛哥护士总体工作满意度中等,农村初级医疗保健中心和资源较少地区的得分明显较低。通过基础设施升级、激励措施、人员配备支持和专业发展机会来改善工作场所条件,可以提高满意度和留用率,最终改善卫生服务的公平性和质量。

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