Hardy R H
Br Med J. 1974 Jun 15;2(5919):596-600. doi: 10.1136/bmj.2.5919.596.
An account of the working of a middle-sized accident department is given, based on the study of nearly 33,000 attendance records. The work load, management, and staffing as it is actually organized is briefly described. The effectiveness of the service given is bedevilled by certain features of the N.H.S.-in particular, the deplorable conditions of employment of staff in casualty departments.
基于对近33000份就诊记录的研究,本文介绍了一家中型事故急救科的工作情况。简要描述了其实际组织架构下的工作量、管理和人员配置。国民医疗服务体系(N.H.S.)的某些特点——尤其是急诊部门员工糟糕的就业条件,影响了所提供服务的有效性。