Baider L, Halevi E
Ment Health Soc. 1977;4(3-4):221-8.
This paper presents hypotheses and conceptualizations regarding the job-role definition of admissions clerks and managers in the Admissions Department of a general hospital. Our sample represents a segment of the administrative staff. The findings show that the malfunctioning of the department in question is not due to a lack of consensus among the workers regarding the perception or definition of role, but to their lack of identification and to inadequate recognition from their peers and superiors.
本文提出了关于综合医院 Admissions 部门入院登记员和管理人员工作角色定义的假设和概念。我们的样本代表了行政人员的一部分。研究结果表明，相关部门的运作失灵并非源于工作人员在角色认知或定义上缺乏共识，而是源于他们缺乏认同感以及来自同事和上级的认可不足。
