Webb L J, Henao S, Johnstone E E, Maxwell R L
Adm Ment Health. 1977 Fall-Winter;5(1):44-54. doi: 10.1007/BF00820961.
The administrative evaluation implemented at TRIMS makes explicit the goals and objectives of the clinic and the extent to which they were attained. Prior to the initiation of the evaluation formalized evaluation procedures and measures of accountability were nonexistent, and the monitoring of clinic activities for descriptive management purposes was noticeably absent. The Goal Attainment Scaling method in the administrative evaluation formalizes the organization's informal process of defining goals and objectives. The evaluation strategy emphasizes the explicit statement of objectives and the criteria on which performance would be evaluated. In essence the evaluation was incorportated into the management activities of the clinic, measures of accountability were established and, based on this experience, an administrative evaluation has been established in all ten clinics in the outpatient division.
TRIMS实施的行政评估明确了诊所的目标以及目标的达成程度。在评估开始之前，不存在正式的评估程序和问责措施，并且明显缺乏为描述性管理目的而对诊所活动进行的监测。行政评估中的目标达成量表法使组织定义目标的非正式过程正规化。评估策略强调明确陈述目标以及用于评估绩效的标准。本质上，评估被纳入诊所的管理活动中，建立了问责措施，并且基于这一经验，在门诊部门的所有十家诊所都开展了行政评估。
