Henninger D, Dailey C
J Nurs Adm. 1983 Sep;13(9):20-3.
Estimating outpatient nursing workload on the basis of visit volume loses validity as utilization of services by patients with complex nursing needs increases. In response to this challenge, nursing administrators at all levels must maintain an awareness of new methods to measure and predict outpatient nursing workload. Accurate quantification of the workload is a valuable tool in justifying costs, particularly in the face of health care regulation, and in developing billing systems that reflect actual nursing practice. Using the concept of relative value units (RVU), the authors describe a nursing workload measurement system developed in the outpatient department of a regional cancer center.
基于就诊量来估算门诊护理工作量，随着对护理需求复杂的患者服务利用率的增加，其有效性会降低。为应对这一挑战，各级护理管理人员必须了解测量和预测门诊护理工作量的新方法。准确量化工作量是证明成本合理性的宝贵工具，尤其是在面对医疗保健监管时，以及在开发反映实际护理实践的计费系统时。作者运用相对价值单位（RVU）的概念，描述了在一家地区癌症中心门诊部开发的护理工作量测量系统。
