Hargreaves W A, Shaw R E, Shadoan R, Walker E, Surber R, Gaynor J
J Nerv Ment Dis. 1984 May;172(5):296-300. doi: 10.1097/00005053-198405000-00008.
A method is presented for measuring the activities of case management in the care of the severely mentally disabled in catchmented public community mental health systems. Two variants of the method were compared, interviewing case managers and record abstracting. The methods were tested in two community mental health center (CMHC) sites, and appear to yield comparable results. The record abstract method seems workable for retrospective examination of case management in a CMHC system, and for the comparison of case management in different systems.
本文介绍了一种用于衡量公共社区心理健康系统中重度精神残疾者护理中个案管理活动的方法。对该方法的两种变体进行了比较，即访谈个案管理员和记录摘要。这两种方法在两个社区心理健康中心（CMHC）进行了测试，结果似乎相当。记录摘要方法似乎适用于对CMHC系统中个案管理的回顾性检查，以及不同系统之间个案管理的比较。
