Robers P A
Am J Hosp Pharm. 1983 Mar;40(3):391-9.
A review of the literature on job satisfaction that is relevant to pharmacists is presented. Studies conducted in the United States between 1951 and 1982 were evaluated to answer two questions: (1) What is known about the level of job satisfaction among pharmacists? and (2) What factors are related to pharmacists' job satisfaction? Some study populations were selected on the basis of work setting, others on position in the job hierarchy, and others on different criteria. Job satisfaction measures were of two general types, facet-free measures, which assess overall satisfaction, and facet-specific measures, which gauge satisfaction with respect to a specific aspect of the job. Pharmacists in the studies represented a wide variety of work settings and geographic locations. Most of the studies were not comparable because they used instruments unique to a particular study. In some cases, response rates were low and sample sizes were small. Frequently, results were not analyzed statistically for significance. A few studies compared pharmacists with other job populations; the differences were not striking, although pharmacists may be slightly less satisfied with their specific jobs than the general public. Repeatedly, job position and ability utilization appeared related to pharmacists' job satisfaction. Further study of the extent, causes, and consequences of pharmacists' job satisfaction is needed. Research methods should be designed so that results can be analyzed and compared statistically.
本文对与药剂师相关的工作满意度文献进行了综述。对1951年至1982年间在美国开展的研究进行评估,以回答两个问题:(1)关于药剂师的工作满意度水平有哪些了解?(2)哪些因素与药剂师的工作满意度相关?一些研究群体是根据工作环境选择的,另一些是根据在工作层级中的职位选择的,还有一些是根据不同标准选择的。工作满意度测量主要有两种类型,无面测量,即评估总体满意度,以及特定方面测量,即衡量对工作特定方面的满意度。研究中的药剂师代表了各种各样的工作环境和地理位置。大多数研究无法进行比较,因为它们使用的是特定研究独有的工具。在某些情况下,回复率较低且样本量较小。通常,结果未进行统计学显著性分析。少数研究将药剂师与其他职业群体进行了比较;差异并不显著,尽管药剂师对其具体工作的满意度可能略低于普通公众。工作职位和能力利用反复出现与药剂师的工作满意度相关。需要进一步研究药剂师工作满意度的程度、原因和后果。应设计研究方法,以便能够对结果进行统计学分析和比较。