Troutman W G, Wanke L A
Am J Hosp Pharm. 1983 Jul;40(7):1219-22.
The advantages and disadvantages of combining poison control and drug information centers are discussed. A major advantage of combining programs is a reduction in the overall cost of operation. Combined programs can share personnel, information resources, and sometimes space and utility charges. Combining programs can give the drug information service easier access to and justification for improved communication equipment and data-management equipment, and if it has an all-pharmacist staff, it can provide around-the-clock services. Combining programs can give the poison control service speedy access to the literature searching and evaluation skills of the drug-information specialist. One disadvantage, however, of a single staff providing both services, is that the staff may never achieve maximum skills in either discipline. Also, "jurisdictional" disputes can arise if there are two separate staffs. The more emergent nature of poison information requests may impair the efficiency of the drug-information component. The 24-hour expectation of drug information services can also place pressure on the poison information providers. The advantages of combining poison control and drug information services outweigh the disadvantages.
本文讨论了将中毒控制中心与药物信息中心合并的利弊。合并项目的一个主要优势是降低了整体运营成本。合并后的项目可以共享人员、信息资源，有时还能共享空间和水电费。合并项目可以使药物信息服务更容易获得并为改进通信设备和数据管理设备找到理由，并且如果其工作人员全是药剂师，还可以提供全天候服务。合并项目可以使中毒控制服务迅速获得药物信息专家的文献检索和评估技能。然而，由单一工作人员提供这两种服务的一个缺点是，该工作人员可能在任何一个领域都无法达到最高技能水平。此外，如果有两个独立的工作人员团队，可能会出现“管辖权”争端。中毒信息请求的更紧急性质可能会损害药物信息部门的效率。对药物信息服务的24小时需求也可能给中毒信息提供者带来压力。将中毒控制服务与药物信息服务合并的优点大于缺点。
