Holt J L, Hennessey W J
Hospitals. 1978 Oct 1;52(19):183-4, 186.
By implementing recommendations from a short-term consulting program, a hospital regained control over the use, costs, and quality of its linen service. Long-term measures, such as use of rescheduled distribution, appropriate quotas, consistent policies, a hospital linen manager, and reports for measuring performance, have cut the costs and improved the service of the linen department.
通过实施一个短期咨询项目的建议，一家医院重新掌控了其布草服务的使用、成本和质量。长期措施，如采用重新安排的配送方式、适当的配额、一致的政策、设立医院布草经理以及用于衡量绩效的报告，降低了成本并改善了布草部门的服务。
