Toohey J B, Herrick J D, Trautman R T
Am J Hosp Pharm. 1982 Jun;39(6):999-1004.
An adaptation of a previously reported patient-care unit (PCU) system of workload measurement is described. A PCU is any distributive or clinical pharmacy activity related to patient care, and the PCU system of workload measurement relates the activity frequency and the usual time required to complete each activity. The key to the system is the weighting factor (usual time) for each PCU. The PCU system was modified by breaking each PCU into its various elements and determining the time required to complete each element. Several time units were available from references; other units specific for hospital pharmacy were measured. The modified PCU definitions, counting mechanisms, and weighting factors used at the study hospital are included in an appendix. The number of service hours, which is the product of the frequency of each activity and its weighting factor, is an indicator of personnel time devoted to each pharmacy activity. The cost per service hour can be computed and used to set fees for each pharmacy activity. Other practical applications of the PCU system include evaluation of staffing patterns, trend analysis, and documentation of clinical services. The modified PCU system provides a more precise measurement of weighting factors than previously described methods, and it can be adapted by other institutions.
本文描述了对先前报道的患者护理单元（PCU）工作量测量系统的一种改编。PCU是指与患者护理相关的任何分散式或临床药学活动，而PCU工作量测量系统将活动频率与完成每项活动所需的通常时间联系起来。该系统的关键在于每个PCU的权重因子（通常时间）。通过将每个PCU分解为其各个要素并确定完成每个要素所需的时间，对PCU系统进行了修改。参考文献提供了几个时间单位；还测量了医院药学特有的其他单位。研究医院使用的修改后的PCU定义、计数机制和权重因子包含在附录中。服务小时数是每项活动频率与其权重因子的乘积，它是用于每项药学活动的人员时间的指标。可以计算每项服务小时的成本并用于设定每项药学活动的费用。PCU系统的其他实际应用包括人员配置模式评估、趋势分析和临床服务记录。修改后的PCU系统比先前描述的方法提供了更精确的权重因子测量，并且其他机构也可以采用。
