Kaluzny A D
Health Serv Res. 1982 Fall;17(3):253-68.
Quality assurance is defined and concepts from innovation theory are applied to the study of quality assurance programs. Two distinct although not mutually exclusive perspectives on innovation are considered--the diffusion perspective, focusing on the innovation itself and its implementation, and the adoption perspective, highlighting factors characteristic of the adoption unit (i.e., the organization or individuals within it) that facilitate or impede the adoption process. Directions for future research are suggested.
质量保证有其定义,并将创新理论的概念应用于质量保证计划的研究。本文考虑了关于创新的两种不同但并非相互排斥的观点——传播观点,侧重于创新本身及其实施;采用观点,强调采用单位(即组织或其中的个人)的特征因素,这些因素促进或阻碍采用过程。同时还提出了未来研究的方向。