Brooks D N, Johnson D I
Br J Audiol. 1981 Feb;15(1):13-9. doi: 10.3109/03005368109108948.
Historically hearing-aid uptake and use in the United Kingdom has been poor. One contributory factor is believed to have been lack of basic knowledge about hearing loss and the benefits and problems of amplification. The scheme operating in South Manchester is described, wherein potential hearing aid users receive counselling both before and after the provision of the aid. The pre-fitting interview is partly for assessment purposes--determining the communication problems of the individual and family in order that the most appropriate assistance can be provided--and partly for counselling purposes, including attitude modification (if appropriate) and development of realistic expectations. The post-fitting counselling utilizes selected and trained volunteers who visit hearing-aids users in their homes at carefully chosen intervals. Additionally the great majority (95%) of hearing-aid users are reviewed by the Hearing Therapist at the Clinic about 1 month after issue. Evidence from Studies carried out in Manchester suggest that such a service considerably increases both use of and satisfaction with hearing aids.
从历史上看，英国助听器的使用情况一直不佳。一个促成因素据信是缺乏关于听力损失以及放大设备的益处和问题的基本知识。本文描述了在南曼彻斯特实施的一项计划，在此计划中，潜在的助听器使用者在提供助听器之前和之后都接受咨询。验配前的面谈部分是为了评估目的——确定个人和家庭的沟通问题，以便提供最合适的帮助——部分是为了咨询目的，包括（如合适的话）改变态度以及培养现实的期望。验配后的咨询工作由经过挑选和培训的志愿者进行，他们会在精心选定的时间间隔上门拜访助听器使用者。此外，绝大多数（95%）的助听器使用者在配发助听器约1个月后会在诊所接受听力治疗师的复查。在曼彻斯特开展的研究证据表明，这样一项服务能显著提高助听器的使用率和使用满意度。
