Williamson-Kirkland T E, Williamson-Kirkland R H
Arch Phys Med Rehabil. 1980 May;61(5):221-4.
Helping communication skills are one of the main requisites for rehabilitation professionals to help patients become independent and solve problems. Twenty-two rehabilitation professionals were given a 45-hour communication skills course using the Human Resources Development Model. Pretesting and posttesting were performed with videotapes and written indexes. Pretest scores showed an ineffective level of helping skills, while posttest scores showed significant improvement to mininally effective levels. Postcourse questionnaires indicated that the trainees believed that the experience would make a lasting change in their communication and helping skills and that this type of training was important in rehabilitation.
帮助性沟通技巧是康复专业人员帮助患者实现独立并解决问题的主要必备条件之一。22名康复专业人员参加了一门使用人力资源开发模型的45小时沟通技巧课程。通过录像带和书面指标进行了预测试和后测试。预测试分数显示帮助技能水平无效，而后测试分数显示有显著提高，达到了最低有效水平。课程结束后的问卷调查表明，学员们认为这次经历将对他们的沟通和帮助技能产生持久的影响，并且这种类型的培训在康复中很重要。
