Posner B Z, Randolph W A
J Psychol. 1980 Jul;105(2d Half):215-24. doi: 10.1080/00223980.1980.9915154.
Role ambiguity and role conflict were investigated in two occupational groups within a hospital setting. These role stresses were negatively correlated for both nurses (N = 124) and respiratory therapists (N = 31) with job satisfaction, individual performance, and unit effectiveness. While the possible moderating effects of participation in decision making and tolerance for conflict were generally not supported, the patterns are suggestive of further research.
在医院环境中的两个职业群体中对角色模糊和角色冲突进行了调查。对于护士（N = 124）和呼吸治疗师（N = 31）而言，这些角色压力与工作满意度、个人绩效和科室效能均呈负相关。虽然参与决策和对冲突的容忍度可能产生的调节作用总体上未得到证实，但这些模式表明有必要进一步研究。
