Wessner K, Pollard B, Balc A
Health Care Manage Rev. 1980 Winter;5(1):93-100.
While ServiceMaster is a service organization like many health care providers and provider-sponsored shared services, its range of services, hospitals served and geographic distribution of services make it the largest shared service in the nation. ServiceMaster manages laundry and houskeeping, and supplies plant and biomedical engineering and materiel management services to more than 800 hospitals throughout the United States. Some of these services are high-technology oriented. All require excellence in products, methods and people skills.
虽然ServiceMaster是一家服务机构，类似于许多医疗保健供应商以及供应商赞助的共享服务机构，但其服务范围、所服务的医院以及服务的地理分布使其成为美国最大的共享服务机构。ServiceMaster管理洗衣和保洁服务，并为美国800多家医院提供工厂、生物医学工程和物资管理服务。其中一些服务以高科技为导向。所有这些服务都要求在产品、方法和人员技能方面做到卓越。
